Proven track record in the collections industry, notably with Td Bank, where I streamlined loan processing, enhancing client satisfaction. Expert in negotiation and skip tracing, I excel in converting complex financial data into understandable formats, significantly improving payment compliance and operational efficiency. My professionalism and ethical approach underpin all achievements. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.