Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Eden Journo

Pittsburgh

Summary


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Junior Hairdresser

White House Salon
03.2021 - Current
  • Boosted salon revenue by upselling additional services and recommending appropriate home care products to clients.
  • Collaborated with other salon staff members to create a positive work environment focused on teamwork and shared goals.
  • Performed various administrative tasks such as scheduling appointments, managing inventory, and handling payments for smooth salon operations.
  • Increased customer loyalty with exceptional communication skills and genuine interest in their needs.
  • Participated in local industry events to stay up-to-date on current trends while networking with peers within the hairstyling community.
  • Improved client retention rates by building rapport through friendly conversation and consistently delivering top-notch services.
  • Provided excellent customer service, resulting in numerous positive reviews and referrals from satisfied clients.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated customers on products to maximize benefits.
  • Resolved guest complaints about service or style.
  • Organized sales area and work station to showcase products and boost sales.

Caregiver/Med Tech

Legend Senior Living
07.2024 - 08.2025
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.


Caregiver/ Med Tech

The Sheridan at Bethel Park
05.2023 - 06.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted patients with self-administered medications.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.

Junior Hairdresser/ Assistant

Bad Apple Salon
09.2022 - 03.2023
  • Supported senior stylists during high-pressure situations, ensuring timely completion of all scheduled appointments.
  • Maintained a clean and organized salon environment, contributing to an efficient and professional atmosphere.
  • Proactively sought feedback from clients post-service to identify areas of improvement or opportunities for enhancing their experience.
  • Demonstrated adaptability by quickly learning new techniques required for specific clientele requests or challenges encountered during service delivery.
  • Assisted senior stylists in complex coloring procedures for improved client experience.
  • Delivered outstanding results by carefully listening to client needs and effectively executing desired styles.
  • Developed expertise in the latest hair trends and techniques through continuous training and education programs.
  • Streamlined appointment scheduling by implementing an efficient system that maximized stylists'' availability while minimizing client wait times.
  • Ensured compliance with health regulations through strict adherence to sanitation practices for clean tools usage.

Server

Olive Garden Restaurant
01.2022 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Impulse Beauty Associate

Macys Department Store
05.2019 - 11.2021
  • Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
  • Boosted client loyalty through targeted upselling tactics tailored per individual need.
  • Provided excellent after-sales support by promptly addressing client concerns or inquiries about purchased items.
  • Conducted skincare assessments and provided customized solutions based on individual needs and preferences.
  • Assisted clients with makeup application techniques for various events, resulting in increased confidence and satisfaction.
  • Organized promotional events to increase brand awareness and generate new leads for the store''s clientele base.
  • Achieved sales goals through effective product demonstrations and persuasive communication skills.
  • Optimized store layout according to visual merchandising guidelines, resulting in improved product visibility and accessibility.

Education

Bachelor of Science - Nursing

Community College of Allegheny County
Pittsburgh, PA
06-2027

License of Cosmetology -

South Hills Beauty Academy
Pittsburgh, PA
03-2021

Mount Lebonan Senior Highschool
Pittsburgh, PA
06-2019

Skills

  • Makeup Knowledge
  • Hair styling
  • Client consultation
  • Team leadership
  • Highly motivated self-starter
  • Conflict resolution skills
  • Safety compliance
  • Relationship building and management
  • Marketing
  • Cosmetology
  • Outstanding customer service
  • Teamwork
  • Customer service
  • Problem-solving

Accomplishments

  • Selected as “Employee of the Year” as a caregiver and Med Tech at The Sheridan at Bethel Park
  • Deans List at CCAC Spring Semester 2025

Certification

  • Licensed Cosmetologist - since 2021
  • MUA Makeup certified
  • CPR certification
  • Med Tech certification

Timeline

Caregiver/Med Tech

Legend Senior Living
07.2024 - 08.2025

Caregiver/ Med Tech

The Sheridan at Bethel Park
05.2023 - 06.2024

Junior Hairdresser/ Assistant

Bad Apple Salon
09.2022 - 03.2023

Server

Olive Garden Restaurant
01.2022 - 03.2023

Junior Hairdresser

White House Salon
03.2021 - Current

Impulse Beauty Associate

Macys Department Store
05.2019 - 11.2021

Bachelor of Science - Nursing

Community College of Allegheny County

License of Cosmetology -

South Hills Beauty Academy

Mount Lebonan Senior Highschool

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Eden Journo