Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edress Waqas Balooch

Philadelphia

Summary

Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families.

Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience

Work History

Driver

Uber
11.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Front Office Manager

Red Roof
01.2023 - 11.2023
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.

HR

Amazon
04.2021 - 11.2022
  • Aided HR management with reporting requirements by compiling essential data into concise summaries.
  • Collaborated with HR team members to maintain current and accurate employee records.
  • Collaborated with HR team to integrate benefits administration with broader HR initiatives, creating cohesive employee experience.
  • Mentored junior HR team members, fostering professional growth and development within the department.

Education

Political Science -

Temple University
Philadelphia, PA

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Flexible schedule
  • Vehicle inspection
  • Schedule management
  • Customer rapport
  • Business management
  • Problem-solving abilities
  • Database management
  • Customer relations
  • Data entry
  • Positive attitude
  • Cash handling
  • Sales and marketing
  • Sales support
  • Call center operations
  • Sales expertise
  • Active learning
  • Case documentation
  • Teamwork
  • Case file documentation

Languages

English
Native or Bilingual
Persian
Native or Bilingual
Pashto
Full Professional
Urdu
Limited Working
Arabic
Elementary

Timeline

Driver

Uber
11.2023 - Current

Front Office Manager

Red Roof
01.2023 - 11.2023

HR

Amazon
04.2021 - 11.2022

Political Science -

Temple University

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Edress Waqas Balooch