Results-driven professional effective in implementing positive change while overseeing multiple tasks. A team player with great time management and organizational skills. Pursuing a leadership position with an established company.
Overview
15
15
years of professional experience
Work History
Transitional Care Coordinator
SIH Medical Group
Carbondale
07.2022 - Current
Communicated with patients with compassion while keeping medical information private.
Explained policies, procedures and services to patients.
Reached out to contacts to find the services that would be helpful to patients.
Assisted patients using personal skills and policy expertise to manage smooth transitions.
Served as a liaison between hospitals, skilled nursing facilities, assisted living centers, home health agencies, hospice organizations, and other community service providers.
Program Coordinator
UPMC
Pittsburgh
03.2019 - 06.2022
Working with patients in medical setting and achieving health and rehabilitation goals through activities.
Collecting patient information and assisting with all independent living activity programs.
Managing schedules, calendars, and general medical administrative duties.
Assisting with inventory, facility maintenance, productivity goals, and patient relations.
Medical Billing and Administrative Assistant
New Directions Behavioral Health
Pittsburgh
05.2018 - 03.2019
Collecting, posting, and managing patient account payments, and preparing and submitting claims forms to insurance companies and other third-party payers.
Performing insurance verification, pre-certification, and preauthorization.
Entering procedure and diagnosis codes, and requisite patient information into billing software to streamline invoicing and account management, adding modifiers, verifying psychiatric diagnosis, and coded narrative diagnosis.
Responded to staff and client inquiries regarding CPT and diagnosis codes.
Wellness Coordinator
Sarasota Memorial Hospital
Sarasota
12.2016 - 01.2018
Working with patients in medical setting and achieving health and wellness goals.
Collecting patient information and assisting with diet and exercise programs.
Assessing patient's overall lifestyle, health, and other background information.
Planning, promoting, and implementing complete wellness programs to obtain physical, emotional, and mental health.
Monitoring exercise activities and performing individualized fitness assessments.
Team Leader/ Human Resources
Publix Super Market
Sarasota
01.2010 - 01.2016
Expertise in business administration, implementing new customer service strategies, planning, policies, scheduling, and related responsibilities to ensure productive operation of store.
Ordering necessary uniforms, materials, and supplies for department.
Drug screening, E-Verification, I9 completion, and processing of all new associates.
Processing weekly payroll, ensuring time/attendance policies, data entry, and all administrative duties.
Education
Associates - Business Administration
Pittsburgh Technical College
05.2025
High School Diploma -
Booker High School
Sarasota, FL
01.1998
Skills
Customer Service
Management
Administration
Insurance
Productivity Goals
Human Resources
Scheduling coordination
Team building
Project management
Personal Information
Work Permit: Authorized to work in the US for any employer