Edwards Little
Mount Holly Springs
Summary
Dynamic Audio Visual Technician with proven expertise at Pierson Computing Connection, excelling in audio visual installations and technical support. Recognized for exceptional problem-solving skills and reliability, ensuring optimal performance at events. Committed to delivering outstanding customer service while collaborating effectively with teams to achieve project goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Audio Visual Technician 1
Pierson Computing Connection
Mechanicsburg
04.2024 - 11.2024
- Installed, configured, tested, and maintained audio visual equipment in accordance with industry standards.
- Ensured all audiovisual components were connected properly to enable optimal performance at events or meetings.
- Troubleshot and resolved audio visual system issues.
- Ensured compliance with safety regulations when handling electrical equipment.
- Assisted clients with the setup of their own audio visual equipment as requested.
- Maintained an inventory of all AV supplies such as cables, connectors, adapters.
- Employed best practices and safety protocols during equipment installations.
Home Theatre Agent
Geek Squad - Best Buy
Mechanicsburg
11.2021 - 04.2024
- Upsold additional products or services when appropriate in order to meet sales goals.
- Utilized computer systems for tracking, information gathering and and or troubleshooting.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Followed established procedures for processing returns, exchanges, refunds while maintaining high levels of accuracy.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
DSP
Typical Life Corporation
York
07.2019 - 05.2021
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Consulted with client care team to continually update care plans.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Assisted clients with maintaining good personal hygiene.
- Recorded client status progress and challenges in logbooks and reports.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Drove clients to doctors' appointments and social outings.
- Organized oral medications for clients following dosage and schedule requirements.
Personal Care Assistant
Keystone Human Services
York
01.2018 - 06.2019
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Assessed changes in condition or behavior of the client which may require further medical attention.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Administered medication
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
Certified Medical Assistant
Orthopedic And Spine Specialists, OSS
York
05.2015 - 06.2017
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Administered injections under the direction of a physician or nurse practitioner.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Assisted with scheduling patient appointments and follow-up visits.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
Bouncer
Nick's 114
New Cumberland
06.2013 - 12.2013
- Assisted in resolving disputes between guests and staff in a professional manner.
- Assisted management team with closing duties such as counting cash drawers, securing doors and windows.
- Maintained security at club entrances and exits, ensuring that only authorized personnel entered the premises.
- Performed regular walk-throughs of facility grounds to identify suspicious activity or potential hazards.
- Patrolled parking lots to ensure safety of vehicles and deter vandalism or theft.
- Adhered strictly to all laws and regulations governing liquor service within the establishment.
- Inspected IDs of all guests entering the club to verify age requirements.
- Monitored crowd control during peak hours to prevent overcrowding and maintain orderliness.
- Responded quickly to altercations between patrons, mediating disagreements as needed.
Education
Associate of Applied Science - Applied Medical Science
York Technical Institute
York07-2015
High School Diploma -
Red Land High School
Lewisberry, PA06-2011
Skills
- Audio visual installation
- Problem solving
- Technical support
- Time management
- Customer service
- Team collaboration
- Emotional support
- Reliability
Affiliations
- Parent
- Fisherman
- Hunter
Certification
- Extron AV Associates Certification
Why I Stand Out
- Flexibility
- Open Mindedness
- Punctuality
References
References available upon request.
Timeline
Audio Visual Technician 1
Pierson Computing Connection
04.2024 - 11.2024
Home Theatre Agent
Geek Squad - Best Buy
11.2021 - 04.2024
DSP
Typical Life Corporation
07.2019 - 05.2021
Personal Care Assistant
Keystone Human Services
01.2018 - 06.2019
Certified Medical Assistant
Orthopedic And Spine Specialists, OSS
05.2015 - 06.2017
Bouncer
Nick's 114
06.2013 - 12.2013
Associate of Applied Science - Applied Medical Science
York Technical Institute
High School Diploma -
Red Land High School
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