Dynamic and disciplined professional with proven experience in customer service, quality assurance, and administrative support. Adept at optimizing processes, coordinating cross-functional initiatives, and delivering high-standard outcomes. Skilled in effective communication, data analysis, and client relationship management. Demonstrates strong leadership and mentoring abilities, with a commitment to continuous improvement and organizational growth. Fluent in English (C1) and Spanish, with a working knowledge of Greek. Currently pursuing degrees in Civil Engineering and Law, reflecting a versatile and ambitious professional profile.