ELAINE MCALLISTER
Macungie
Summary
I am a person who is not perfect, not out of the ordinary intelligent but I am a person who works hard, strives to do a good job, listens, and receives feedback with a smile, makes the work place a more positive experience for co-workers and customers!
Overview
8
8
years of professional experience
Work History
Service Counter Associate
Great Scott’s
Rexburg, ID
09.2024 - 02.2026
- Managed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Maintained merchandise displays, optimizing product visibility and promoting sales.
- Completing orders and making sure the customers are satisfied with our product!
Shift Manager
Chickfila
Allentown, Pa
06.2024 - 09.2025
- As a shift manager, I ran shifts at Chickfila, opened and closed the restaurant, on opening shift I counted and helped watch over inventory, counted the money drawers, answered the phone, watched over the employees during the shift, and helped resolve problems that may have happened with the customers and or employees.
- Ensured compliance with company policies and procedures to maintain high levels of customer satisfaction
- Successfully implemented cost-saving measures that improved efficiency and profitability
Full-Time Missionary
The Church of Jesus Christ of Latter Day Saints
Londrina, Brazil
11.2022 - 06.2024
- I have had many opportunities to serve and teach the people of Brazil. I served in Maringá, Sao Paulo, and Londrina. I participated in service projects in these areas like painting houses, teaching English, and moving people to new houses.
- I was fully immersed in the Brazilian culture and became fluent in the Brazil-Portuguese language, being able to connect and serve the Brazilians.
- I trained new missionaries.
- I was a leader to all of the Sister Missionaries and helped them work out any problem emotionally and/or according to the volunteer work.
- Organized and performed various missionary trainings in conferences and counsels to help develop more efficient ways to perform our volunteer work.
Sales Associate
Healthy Alternatives
Trexlertown, PA
08.2022 - 11.2022
- As a sales associate at Healthy Alternatives I worked as a cashier, I stocked shelves, dealt with inventory, packed produce and made online orders.
Team Leader
Ritas Italian Ice
Macungie, PA
05.2018 - 11.2019
- As a group leader at Ritas Italian Ice I made product, counted money drawers, I watched over the employees, and dealt with customers.
Education
Biology and Applied Science - Nursing, Pediatric Nursing
Brigham Young University - Idaho
Rexburg, ID04.2026
Skills
- Customer assistance
- Goal oriented
- Cleanliness standards
- Cash handling expertise
- Complaint handling
- Store maintenance
- Upselling strategies
- Excellent work ethic
- Team player
- Effective communication
- Accuracy and efficiency
- Customer focused
LANGUAGES
Brazil-Portuguese | Intermediate
Accomplishments
I tutored for Anatomy and Physiology 264 & 265! I did this two hours a week for seven weeks! I helped students prepare for exams, help understand concepts from each chapter, and review!
Timeline
Service Counter Associate
Great Scott’s
09.2024 - 02.2026
Shift Manager
Chickfila
06.2024 - 09.2025
Full-Time Missionary
The Church of Jesus Christ of Latter Day Saints
11.2022 - 06.2024
Sales Associate
Healthy Alternatives
08.2022 - 11.2022
Team Leader
Ritas Italian Ice
05.2018 - 11.2019
Biology and Applied Science - Nursing, Pediatric Nursing
Brigham Young University - Idaho