Microsoft Office
Elaine McLean
Business Communication
Panama City,Panama
Summary
Creative Advertising Sales Representative with nine years of expertise in lead generation, new business development, and account development. Successful in connecting with prospective customers by phone, email, in person, and via online platforms. Background growing advertising agency key accounts and penetrating new markets.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Advertising Sales Representative
Promociones activas S.A
Panama, Panama
03.2012 - 10.2021
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Provided information regarding charge accounts and loyalty programs.
- Trained staff on operating procedures and company services.
- Investigated and resolved accounting, service and delivery concerns.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Planned client relationship cultivation events to promote growth, resulting in expansion of clientele base by 35%
Secretary's Assistant
Ifarhu
Panama City, 8
10.2011 - 12.2011
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Produced highly accurate internal and external letters and memoranda.
- Assisted coworkers and staff members with special tasks on daily basis.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
No Degree - Graphic Design
Universidad Del Arte Ganexa
Panama 04.2021 - 06.2021
No Degree - Sales Advantage
Dale Carnegie Training
Panama 07.2016 - 08.2016
BBA - Business Communications
Universidad Tecnologica De Panama
Panama 03.2011 - 12.2015
Skills
Relationship building and management
Software
Adobe Ilustrator
Adobe Photoshop
Timeline
No Degree - Graphic Design
Universidad Del Arte Ganexa
04.2021 - 06.2021
No Degree - Sales Advantage
Dale Carnegie Training
07.2016 - 08.2016
Advertising Sales Representative
Promociones activas S.A
03.2012 - 10.2021
Secretary's Assistant
Ifarhu
10.2011 - 12.2011
BBA - Business Communications
Universidad Tecnologica De Panama
03.2011 - 12.2015
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