Overview
Work History
Education
Skills
Timeline
Generic

Elena Evans

Canonsburg

Overview

7
7
years of professional experience

Work History

Personal Shopper

Giant Eagle
Pittsburgh
03.2024 - Current
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Processed payments for purchased items using cash registers or other payment systems.
  • Stocked shelves with newly received merchandise according to established guidelines.
  • Tracked inventory levels and restocked items as needed.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Maintained accurate records of all purchases made by customers.
  • Communicated with vendors regarding product availability, pricing, delivery dates, and any other related information.
  • Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
  • Greeted customers and answered product or service questions.
  • Assisted teammates with daily tasks during peak periods.
  • Completed pickup and shopping orders for customers within local area.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Secured and stored items until customer pickup.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Asked store associates for help locating missing products.
  • Suggested comparable products to replace out-of-stock items.

Summer Camp Counselor

Ligonier
Ligonier
06.2021 - 08.2023
  • Assisted with the planning and execution of daily activities for campers.
  • Maintained accurate records of attendance, behavior, and medical information for each camper.
  • Collaborated with other counselors to create fun learning experiences for campers.
  • Assisted with meal preparation and served meals in an organized manner.
  • Supervised groups of children during recreational activities.
  • Provided first aid when needed in accordance with established procedures.
  • Monitored swimming areas to ensure that safety protocols were being followed by all swimmers.
  • Organized games and sports activities to keep campers entertained.
  • Encouraged positive behavior among campers through role modeling and reinforcement techniques.
  • Organized and facilitated recreational activities for children of various ages.
  • Provided guidance and support to campers in a safe, encouraging environment.
  • Ensured that all rules were followed at the camp grounds.
  • Performed regular maintenance tasks around the campsite, including cleaning cabins and bathrooms.
  • Kept children hydrated and applied sunscreen before activities to prevent sun and heat-related issues.
  • Communicated with other counselors to coordinate group activities.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Organized nightly campfires and storytelling sessions, building a sense of community and tradition.
  • Managed conflict resolution among campers, fostering a supportive and inclusive camp environment.

Store Leader

Khols
Pittsburgh
09.2021 - 10.2022
  • Hired, trained, and evaluated personnel; addressed employee concerns and grievances.
  • Managed all aspects of store operations including staffing schedules, budgeting.
  • Conducted daily store walk-throughs to identify any maintenance needs or security risks.
  • Resolved customer complaints quickly and efficiently.
  • Maintained store operations by following policies and procedures; completed reports.
  • Prepared weekly and monthly reports on sales trends, competitor activities.
  • Developed relationships with vendors to secure competitive pricing on merchandise.
  • Supervised cashiers during peak hours to ensure smooth transactions.
  • Monitored inventory levels, placed orders for new stock as needed.
  • Assisted customers with product selection based on their individual needs.
  • Provided feedback on performance of staff members through regular appraisals.
  • Analyzed sales figures and implemented strategies to increase revenue.
  • Developed strategies to increase customer satisfaction and sales performance.
  • Built customer loyalty through knowledgeable sales, support and education on brand products and services.
  • Handled customer transactions and balanced cash drawers.

Babysitter

N/A
Pittsburgh
12.2019 - 03.2020
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Establishing trust through consistent communication with both parents and kids.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Creating an atmosphere of fun that allows for occasional rule-bending within reason.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Helping older children with homework assignments as directed by parents.
  • Responsibly watched children while parents were out.

Server

Chick-fil-A
Pittsburgh
05.2018 - 12.2019
  • Followed health safety guidelines when preparing and serving food products.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Implemented feedback from customers to improve service quality and menu offerings.

Education

Some College (No Degree) -

Community College of Allegheny County
Pittsburgh, PA

Skills

  • Customer service
  • Inventory management
  • Sales analysis
  • Conflict resolution
  • Team collaboration
  • Time management
  • Effective communication
  • Multitasking

Timeline

Personal Shopper

Giant Eagle
03.2024 - Current

Store Leader

Khols
09.2021 - 10.2022

Summer Camp Counselor

Ligonier
06.2021 - 08.2023

Babysitter

N/A
12.2019 - 03.2020

Server

Chick-fil-A
05.2018 - 12.2019

Some College (No Degree) -

Community College of Allegheny County

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Elena Evans