Elexis Rosa
Altoona
Summary
Licensed cosmetologist with 4.5 years of experience in hair care and esthetics, demonstrating exceptional attention to detail and a strong desire for continuous learning. Skilled at collaborating with individuals from diverse backgrounds and cultures. Approachable, compassionate, and maintaining a professional demeanor when interacting with others. Well-versed in delivering wide range of cosmetic treatments to diverse clientele. Known for collaborative approach and achieving high client satisfaction through tailored services. Reliable team member adapting to changing client needs. Thrives in fast-paced, high-pressure environments, showcasing exceptional multitasking abilities and conflict resolution skills. Recent graduate who excels at managing multiple priorities with a positive mindset. Possesses skills in ultrasonography and a commitment to ongoing professional development. Acquired foundational knowledge in ultrasonography through academic projects and internships, gaining valuable hands-on experience. Skilled in utilizing advanced imaging technology to assist in accurate patient diagnosis. Demonstrated ability in patient care and attention to detail, ensuring high-quality imaging and patient comfort.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cosmetologist
Hair Mafia - Tawny Smola
06.2020 - Current
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Discussed with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Processed payments, entering sales in register for prompt customer service.
- Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
- Created relaxing, enjoyable atmosphere to make clients comfortable.
- Documented guest preferences, services and feedback to create seamless experience for return visits.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Conducted consultations to understand client's desired outcome.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Scheduled onsite and offsite makeup appointments for clientele.
- Professionally applied makeup to clients for outings, proms, weddings, and other special occasions and events.
- Maintained full stock of inventory and properly sanitized tools to avoid spread of infection.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
Ultrasound Technologist
UPMC Altoona
06.2024 - 12.2024
- Collaborated with radiologists to provide high-quality imaging services, resulting in better patient outcomes.
- Performed advanced ultrasound techniques such as Doppler imaging to provide comprehensive diagnostic information for physicians.
- Enhanced image quality for accurate diagnoses with proper equipment calibration and settings adjustments.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Prepared supplies and paperwork to support physician for sterile procedures.
- Complied with HIPAA regulations while maintaining familiarity with technology and safety changes for self, patients and visitors.
Sales Associate
Charlotte Russe
04.2018 - 01.2019
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Solved customer challenges by offering relevant products and services.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Food Service Team Member
Delgrossos Park
04.2015 - 10.2017
- Received orders from customers and input into order management system.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Distributed food during busy peak periods to drive customer satisfaction.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Associates Degree - Health Sciences - Ultrasonography
Mount Aloysius College
Cresson, PA05.2024
Cosmetology Diploma - Cosmetology
The Salon Professional Academy - Altoona
Altoona, PA02.2020
Skills
- Decision Making
- Clear Communication
- Problem Anticipation and Resolution
- Relationship Building
- Good listening skills
- Computer proficiency
- Analytical skills
- Compassion
Certification
- Cosmetology License - Pennsylvania Board of Cosmetology.
- CPR Certification
- Bloodborne Pathogens Standard Training Certificate – Occupational Safety and Health Administration (OSHA).
- Society of Diagnostic Medical Sonography Member (SDMS) – Professional Membership.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Ultrasound Technologist
UPMC Altoona
06.2024 - 12.2024
Cosmetologist
Hair Mafia - Tawny Smola
06.2020 - Current
Sales Associate
Charlotte Russe
04.2018 - 01.2019
Food Service Team Member
Delgrossos Park
04.2015 - 10.2017
Cosmetology Diploma - Cosmetology
The Salon Professional Academy - Altoona
Associates Degree - Health Sciences - Ultrasonography
Mount Aloysius College
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