Elias Assaf
Lafayette Hill
Summary
Results-driven individual with experience in lifeguarding and restaurant services. Skilled in customer service, team collaboration, and safety protocols. Seeking to leverage strengths to improve patron experiences.
Overview
5
5
years of professional experience
Work History
Lifeguard
Ply-Mar Swim And Tennis Club
Plymouth Meeting, PA
06.2023 - Current
- Monitored pool area for safety compliance and responded to emergencies effectively.
- Can administer first aid and CPR to ensure rapid response in critical situations.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Conducted regular safety drills and maintained readiness for aquatic emergencies.
- Educated patrons on pool rules and safety procedures, enhancing overall awareness.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
Restaurant Attendant
Al Dar Bistro
Bala, PA
01.2021 - 04.2023
- Delivered exceptional customer service to enhance dining experience and foster repeat business.
- Managed dining area cleanliness, ensuring compliance with health and safety standards.
- Assisted in training new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to streamline order fulfillment and improve service efficiency.
- Increased repeat business through exceptional customer service and attention to detail in all aspects of the dining experience.
- Supported management during peak hours by multitasking effectively and prioritizing tasks efficiently under pressure.
Education
Biology
Bucknell University
Lewisburg, PA05.2029
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- Patience and empathy
- Team collaboration
- Complex Problem-solving
- Policy management
- Program oversight
Timeline
Lifeguard
Ply-Mar Swim And Tennis Club
06.2023 - Current
Restaurant Attendant
Al Dar Bistro
01.2021 - 04.2023
Biology
Bucknell University