Elias Mayo
Churchville
Summary
Dedicated and motivated problem solver with a passion for utilizing analytical abilities and exceptional customer service skills to efficiently and accurately handle client billing. Seeking a full-time billing position that offers opportunities for ongoing professional development and growth.
Overview
6
6
years of professional experience
Work History
Billing Specialist
Stern and Eisenberg LP
02.2022 - 10.2023
- Successfully used various billing software and websites to work with clients and achieve billing goals including CaseAware, BKFSLoansphere, Iclear invoice management, Sagent/Tempo, RealRemit, Serengetti/LegalTracker, Newrez, etc
- Successfully handled a diverse range of billing, including foreclosure, bankruptcy, eviction and litigation files
- Diligently audited files and cases to gather information needed to invoice clients
- Worked with paralegals through company websites to ensure proper documentation was received in a timely manner
- Communicated to and followed up with clients to acquire billing fee approvals
- Trained and mentored new staff on involving services and procedures
Billing Clerk
Ballard Spahr LLP
10.2021 - 01.2022
- Utilized various billing software working with websites like, Tymetrix, E-Billing Hub, Legal Tracker, and Counsel Link to successfully achieve billing targets
- Supported the management team to resolve billing requests quickly
- Accurately and efficiently prepare check requests and other documentation needed by billers
- Use Excel spreadsheets to log and analyze customer data, prepare reports, and complete required forms for the billing process
- Distribute accurate invoices to team members in timely fashion to assist in revenue collection targets
Cashier
Five Guys Burgers and Fries
06.2020 - 04.2021
- Greeted customers, managed register and promoted a friendly work environment for customer satisfaction
- Replenished takeout orders by phone
- Managed food preparation tasks including cooking, dressing burgers and operating the fry station
- Performing proper sanitation and maintenance protocols on equipment to ensure compliance with company’s policies and procedures for food safety
- Monitored and replenished inventory to ensure restaurant always had enough supports to meet customer needs
Cashier
Dunkin Donuts
08.2019 - 03.2020
- Assisted management and other team members in procedures to open and closed store timely
- Performed sweeping, mopping, putting away equipment safely, cleaning the store with sanitary products, and other tasks as requested
- Cooked and baked various menu items to meet customer demand
- Effectively operated equipment to make food and beverage items
- Managed cash register, greeted customers, and maintained friendly workplace environment for customer satisfaction
- Assist management in training new staff and mentored new employees
Busser
Giuseppe's Pizza
11.2017 - 06.2019
- Bussed, cleaned and set tables for customers
- Assisted servers by running food and drinks out, taking orders, and checking in on tables to ensure customer needs are met
- Performed dishwashing, cleaning and other tasks in the kitchen
- Worked with coworkers to close the restaurant including sweeping, mopping, taking out trash and putting away equipment
- Provided assistance to chefs in food preparation by weighing, measuring and cutting ingredients in a sanitary manner
Education
Associate Degree In Psychology - social psychology, research methods, clinical psychology
West Chester University of Pennsylvania
West Chester, PA01.2020
High School Diploma - AP Psychology, Personal Finance
Council Rock South High School
Holland, PA06.2018
Skills
- Invoice Management Expert
- Accounts Receivable Processing
- Invoice Preparation
- Claims Processing Expertise
- Data Collection Techniques
- Customer Query Resolution
- Billing Activity Analysis
- Efficient Data Management
- Data Tracking
- Effective Communication
- Effective Team Collaboration
- Analytical Problem-Solving
- Electronic Payment Processing
- Professional Workplace Behavior
- Adhering To Protocols
- Precision in Work
- Excel Data Management
- Proficient in Microsoft Word
- Microsoft PowerPoint Proficiency
- Email Management Expertise
- Attentive Communication
- Adaptive Learning
- Autonomous Task Management
- Strategic Planning
- Efficient Organization
- Task Prioritization Skills
- Time Management
Professionalsummary - Skills
- Effective billing specialist with experience in accounts receivable functions, including preparing invoices, performing claims procedures and collection techniques, and resolving customer queries.
- Well versed in accurately coding different types of billing activity for proper record keeping and tracking.
- Proven success in following up to help resolve past due balances.
- Good communication, teamwork and problem-solving skills.
- Electronic billing experience with understanding of basic work practices and office conduct.
- Ability to follow established procedures to successfully manage responsibilities.
- Excellent attention to detail.
- Highly proficient in Microsoft Excel, Word, PowerPoint and Outlook.
- Ability to work well with different levels of management.
- Strong active listening skills and ability to learn on the fly.
- Ability to work independently to plan, organize and prioritize and accomplish work goals in an efficient manner.
Timeline
Billing Specialist
Stern and Eisenberg LP
02.2022 - 10.2023
Billing Clerk
Ballard Spahr LLP
10.2021 - 01.2022
Cashier
Five Guys Burgers and Fries
06.2020 - 04.2021
Cashier
Dunkin Donuts
08.2019 - 03.2020
Busser
Giuseppe's Pizza
11.2017 - 06.2019
High School Diploma - AP Psychology, Personal Finance
Council Rock South High School
Associate Degree In Psychology - social psychology, research methods, clinical psychology
West Chester University of Pennsylvania
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