Elias Odom
Funeral Attendant
Philadelphia,PA
Summary
Dynamic professional with experience at Nicole M. Bartlett Funeral Home, excelling in ceremony arrangement and guest interaction. Proven problem-solver with strong analytical skills, adept at managing sensitive situations with empathy. Skilled in technical support and communication, ensuring seamless operations and client satisfaction during challenging times.
Overview
11
11
years of professional experience
Work History
Funeral Attendant
Nicole M. Bartlett Funeral Home and Cremations
Philadelphia, PA
04.2021 - Current
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
- Assisted in the arrangement and display of memorial products, showcasing available options for families to select from during their time of grief.
- Assisted in managing funeral home operations, contributing to overall business success and growth.
- Demonstrated empathy and professionalism in handling sensitive situations, building strong relationships with clients.
- Managed inventory of supplies needed for funerals, from caskets to floral arrangements, ensuring proper stock levels were maintained at all times.
General Contractor Apprentice
Bartlett & Sons
06.2021 - 11.2023
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Facilitated various stages of project demolition and rebuilding.
I.T Technician
Self-employeed
03.2017 - 05.2021
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and Type.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed repairs on portable technology.
Intern: IT Service & Repair
Independence Blue Cross
06.2014 - 08.2014
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Education
Culture, Science, & Technology - Libral Arts
Community College of Philadelphia
Philadelphia, PA05.2024
Mercy Vocational High School
Philadelphia, PA06.2015
Skills
Ceremony arrangement
Guest interaction
Problem-Solving
Excellent Communication
Flexible and Adaptable
Analytical and Critical Thinking
Training and Development
Type Software Proficiency
Timeline
General Contractor Apprentice
Bartlett & Sons
06.2021 - 11.2023
Funeral Attendant
Nicole M. Bartlett Funeral Home and Cremations
04.2021 - Current
I.T Technician
Self-employeed
03.2017 - 05.2021
Intern: IT Service & Repair
Independence Blue Cross
06.2014 - 08.2014
Culture, Science, & Technology - Libral Arts
Community College of Philadelphia
Mercy Vocational High School
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