Elijah Anderson
Camp Hill
Summary
Encouraging staff-members and problem-solving from team building, leading and motivating, as well as excellent guest relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Key Hourly
Dave & Buster's
10.2018 - Current
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured store at end of shift.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Trained team members in successful strategies to meet operational and sales targets.
- Educated staff on strategies for handling difficult guest and challenging situations.
- Greeted customers and helped with product questions, selections, and purchases.
- Supported servers, food runners, and bussers with keeping seating area ready for every guest.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for guest and staff.
Education
High School Diploma -
Northern High School
Dillsburg, PA06.2016
Skills
- Team Motivation
- Store Organization
- Handheld Computer Device Software
- Time Management
- Guest Relations
- Training Employees
- Answering Guest Questions
- Strong Communication and Interpersonal Skills
Timeline
Key Hourly
Dave & Buster's
10.2018 - Current
High School Diploma -
Northern High School
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