Elijah Strocchia
Lake Ariel
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Honesdale, PA
07.2024 - Current
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment and adhered to safety standards consistently.
- Prepared food items efficiently, ensuring quality and presentation standards met.
- Collaborated with team members to maintain smooth restaurant operations.
- Managed cash register transactions accurately while handling customer inquiries.
- Maintained cleanliness and organization of workstations, contributing to overall restaurant hygiene.
- Adapted quickly to changing demands during peak hours, enhancing service efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Gas Station Attendant
Valero
Lake Ariel, PA
06.2023 - 06.2024
- Operated fuel pumps and ensured compliance with safety standards.
- Assisted customers with inquiries and provided exceptional service.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of fuel station area.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
Education
Bachelor of Arts - Theological Studies
Liberty University
Lynchburg, VA05-2028
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Customer engagement
- Self-discipline
- Problem-solving
- Integrity and honesty
- Hospitality service expertise
- Point of sale operation
- Willingness to learn
Certification
- ServSafe Food Handlers License - 2 Years
- ServSafe Allergens License - 2 Years
- ServSafe Managers License - 1 Year
Timeline
Crew Member
McDonald's
07.2024 - Current
Gas Station Attendant
Valero
06.2023 - 06.2024
Bachelor of Arts - Theological Studies
Liberty University