Elinor Finch
Pittsburgh
Overview
2026
2026
years of professional experience
Work History
Call center representative
Visiting Angels
Bryn Mawr
01.2023 - Current
- Handled inbound customer inquiries, ensuring provision of accurate information.
- Recorded all inquiries and transactions to maintain thorough documentation.
- Resolved customer complaints through effective communication and problem-solving.
- Managed detailed records of customer interactions in the management system.
Cashier
Gap Inc.
Exton
2022 - 2024
- Operated POS system to handle cash, credit, gift card, and return transactions accurately
- Assisted customers with purchases, promotions, and loyalty program enrollment
- Resolved customer inquiries and concerns with professionalism and efficiency
- Supported floor operations by restocking merchandise and organizing displays during downtime
- Collaborated with team members to meet daily sales goals and uphold brand service standards
- Ensured compliance with company policies regarding cash handling and loss prevention
Cashier, Baker
Aneu Market and Cateringpa
Paoli
2021 - 2024
- Managed point-of-sale transactions accurately while providing friendly customer service
- Assisted customers with orders, inquiries, and product recommendations
- Prepared and baked a variety of goods, maintaining high quality and presentation standards
- Ensured compliance with food safety and sanitation guidelines
- Supported inventory management, restocking, and display organization
- Collaborated with team members to meet daily operational goals and customer satisfaction
Cashier Lead
Pre-Demolition Sales
Philadelphia
2016 - 2024
- Operated a POS system to process payments, refunds, and exchanges
- Responded to customer inquiries in a timely and knowledgeable manner, providing a positive customer experience
- Assisted customers with locating items and providing product information
Children's Volunteer
Claritas Classical Academy
Bryn Mawr
2021 - 2023
- Developed and implemented a differentiated instruction approach that resulted in improved student engagement and learning outcomes
- Played educational and recreational games to help develop children’s motor, language, and social skills
- Adapted to changing situations quickly and effectively to ensure children's safety and wellbeing
- Monitored and documented children’s progress and development, providing feedback to parents
- Implemented strategies to address the learning needs of diverse students
Shift Lead Manager
Ritas Italian Ice
Exton
2021 - 2023
- Supervised and motivated team members to deliver exceptional customer service and achieve daily performance goals
- Trained and onboarded new employees, reinforcing company policies, procedures, and service standards
- Oversaw cash handling, register reconciliation, and deposits with 100% accuracy
- Coordinated shift operations, delegated tasks, and ensured efficiency during high-volume periods
- Monitored product preparation and compliance with food safety and quality standards
- Assisted with inventory management, including ordering, tracking, and restocking supplies
Education
Bachelor of Arts - Political Science, International Relations, Arabic
University of Pittsburgh
Pittsburgh, PA05-2028
Summer Intensive Arabic Program - Arabic
CIEE Amman
Amman, Jordan07-2025
Study Abroad -
Semester At Sea
Study Abroad05-2024
High School Diploma -
Claritas Classical Academy
Bryn Mawr, PA05.2023
Program - Business And Management
Pennsylvania Free Enterprise Week
Lycoming College 07.2022
Skills
- Customer service
- Cross-cultural communication
- Effective communication
- Team leadership
- Conflict resolution
- Research skills
Languages
English
Native/ Bilingual
Arabic
Limited
Affiliations
Children's Care Coordinator (Semester at Sea)
- Supervised and supported children in an international, multicultural learning environment aboard ship
- Coordinated educational and recreational activities to promote engagement, creativity, and teamwork
- Ensured the safety and well-being of children during programs, excursions, and daily routines
- Communicated effectively with parents and staff to provide consistent care and support
- Adapted quickly to diverse environments and schedules, fostering a positive and inclusive atmosphere
Media Assistant (Pre-Demolition Sales)
- Assisted with managing company website content and updates
- Supported social media presence by creating and posting basic content on Facebook
- Helped promote upcoming sales events and engage with customer inquiries online
- Ensured accurate information and consistent branding across digital platforms
References
Sam Granoff
- +1 239 253 3741
- sgranoff13@gmail.com
Molly Reinsmith
- + 1 610 331 3274
- molly_reinsmith@gap.com
Timeline
Call center representative
Visiting Angels
01.2023 - Current
Cashier
Gap Inc.
2022 - 2024
Cashier, Baker
Aneu Market and Cateringpa
2021 - 2024
Cashier Lead
Pre-Demolition Sales
2016 - 2024
Children's Volunteer
Claritas Classical Academy
2021 - 2023
Shift Lead Manager
Ritas Italian Ice
2021 - 2023
Bachelor of Arts - Political Science, International Relations, Arabic
University of Pittsburgh
Summer Intensive Arabic Program - Arabic
CIEE Amman
Study Abroad -
Semester At Sea
High School Diploma -
Claritas Classical Academy
Program - Business And Management
Pennsylvania Free Enterprise Week
Similar Profiles
Matanyah BeaugeMatanyah Beauge
Caregiver at Visiting Angels Home CareCaregiver at Visiting Angels Home Care
Ryeah MannRyeah Mann
Home Health Care at Visiting AngelsHome Health Care at Visiting Angels
Andrea RatherAndrea Rather
Personal Care Assistant at Visiting Angels Home CarePersonal Care Assistant at Visiting Angels Home Care
Jarea’ AllenJarea’ Allen
Home Health at Visiting Angels Home CareHome Health at Visiting Angels Home Care
Daionne ColemanDaionne Coleman
Crew Member at Tropical Smoothie CafeCrew Member at Tropical Smoothie Cafe