Elisa Ortega-Zavaleta
Philadelphia
Summary
I am driven to learn quickly, experienced in multitasking, and critical thinking. Organized and dependable individual with a positive attitude. Flexible and hardworking team player focused on boosting productivity and efficiency in fast-paced enviorments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
H&M Retail Store
05.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
Student Intern
Jefferson Einstein Hospital
11.2024 - 05.2025
- Reported back to the instructor to receive day-to-day tasks and responsibilities. consistently meeting deadlines during the internship period.
- Analyzed problems and worked with teams to develop solutions.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
Student Intern
Elliott-Lewis
09.2023 - 05.2024
- Designing or creating flyers and presentations using Microsoft Publisher.
- Created workshop presentation on Microsoft PowerPoint.
- Researched how-to videos for Microsoft Excel.
Student Intern
Cradles to Crayons
09.2021 - 05.2022
- Arranging and refilling containers and hygiene essentials.
- Assisted with unloading heavy orders into cars and trucks.
- Evaluated customer needs and feedback to drive product and service improvements.
Student Intern
National Liberty Museum
09.2020 - 05.2021
- Analyzing paperwork and pulled important documents by checking dates, bank information, flyers. Removed anything not needed.
- Helped create bags, bookbags, and goodie bags to give to students on class trips.
- Sorted and organized files, spreadsheets, and reports.
Education
High School -
Cristo Rey Philadelphia High School
Philadelphia, PA01.2025
Skills
- In the classroom, I bring responsibility with my academic and class work position I also bring flexibility and can adapt quickly to a task or position
- In a work setting, I bring multi-tasking strength along with customer service skills and time management
Accomplishments
Achieved a Certification of completion on my phlebotomy program
Certification
Certified Phlebotomist Technician. NHA - May 21, 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
H&M Retail Store
05.2025 - Current
Student Intern
Jefferson Einstein Hospital
11.2024 - 05.2025
Student Intern
Elliott-Lewis
09.2023 - 05.2024
Student Intern
Cradles to Crayons
09.2021 - 05.2022
Student Intern
National Liberty Museum
09.2020 - 05.2021
High School -
Cristo Rey Philadelphia High School
Similar Profiles
Julia MartellJulia Martell
Sales Associate at H&M Retail StoreSales Associate at H&M Retail Store
Elena EppersonElena Epperson
Sales Advisor at H&M Retail StoreSales Advisor at H&M Retail Store
Joseph MaciasJoseph Macias
Sales Associate at H&M Retail StoreSales Associate at H&M Retail Store
Leen AmerLeen Amer
Stocker at CarrefourStocker at Carrefour
Riayn Chanel LittleRiayn Chanel Little
Before and After School Care Assistant at Waldron Mercy AcademyBefore and After School Care Assistant at Waldron Mercy Academy