Elisa Ortega-Zavaleta
Philadelphia
Summary
I am driven to learn quickly, experienced in multitasking, and critical thinking. Organized and dependable individual with a positive attitude. Flexible and hardworking team player focused on boosting productivity and efficiency in fast-paced enviorments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
H&M Retail Store
05.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
Student Intern
Jefferson Einstein Hospital
11.2024 - 05.2025
- Reported back to the instructor to receive day-to-day tasks and responsibilities. consistently meeting deadlines during the internship period.
- Analyzed problems and worked with teams to develop solutions.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
Student Intern
Elliott-Lewis
09.2023 - 05.2024
- Designing or creating flyers and presentations using Microsoft Publisher.
- Created workshop presentation on Microsoft PowerPoint.
- Researched how-to videos for Microsoft Excel.
Student Intern
Cradles to Crayons
09.2021 - 05.2022
- Arranging and refilling containers and hygiene essentials.
- Assisted with unloading heavy orders into cars and trucks.
- Evaluated customer needs and feedback to drive product and service improvements.
Student Intern
National Liberty Museum
09.2020 - 05.2021
- Analyzing paperwork and pulled important documents by checking dates, bank information, flyers. Removed anything not needed.
- Helped create bags, bookbags, and goodie bags to give to students on class trips.
- Sorted and organized files, spreadsheets, and reports.
Education
High School -
Cristo Rey Philadelphia High School
Philadelphia, PA01.2025
Skills
- In the classroom, I bring responsibility with my academic and class work position I also bring flexibility and can adapt quickly to a task or position
- In a work setting, I bring multi-tasking strength along with customer service skills and time management
Accomplishments
Achieved a Certification of completion on my phlebotomy program
Certification
Certified Phlebotomist Technician. NHA - May 21, 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
H&M Retail Store
05.2025 - Current
Student Intern
Jefferson Einstein Hospital
11.2024 - 05.2025
Student Intern
Elliott-Lewis
09.2023 - 05.2024
Student Intern
Cradles to Crayons
09.2021 - 05.2022
Student Intern
National Liberty Museum
09.2020 - 05.2021
High School -
Cristo Rey Philadelphia High School
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