Elisabeth Bala
ALTOONA
Summary
Dedicated Social Services Professional experienced in community resource identification and referral, hospice care, and end-of-life planning. Delivered comprehensive care coordination for individuals with traumatic brain injuries and chronic illnesses, while managing inpatient and outpatient case management in rehabilitation settings. Contributed to effective continuum of care decision-making and case management strategies.
Overview
2027
2027
years of professional experience
4
4
years of post-secondary education
Work History
Program Coordinator
Foxdale Village
State college
10.2025 - 04.2026
- Coordinated resident activities and events to enhance community engagement.
- Managed scheduling and logistics for programs at the retirement community.
- Assisted in developing educational workshops for residents and staff.
- Collaborated with team members to promote participation in activities.
- Maintained accurate records of program attendance and feedback.
- Developed and implemented program activities according to established goals and objectives.
- Delegated tasks to staff and volunteers during organized events.
- Maintained up-to-date records related to program activities.
- Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
- Analyzed data collected from surveys, focus groups, interviews, regarding the effectiveness of the program.
Medical Social Worker
Advantage Home Health Care Inc
ALTOONA
- Assessed client needs through comprehensive evaluations and interviews.
- Developed and implemented personalized care plans for diverse client populations.
- Coordinated with healthcare teams to ensure seamless service delivery and support.
- Provided emotional support and counseling to clients and their families during crises.
- Educated clients on available resources, benefits, and community services.
- Advocated for clients' rights and needs within the healthcare system.
- Documented case notes accurately in compliance with regulatory standards.
- Coordinated discharge planning services, including arranging transportation and home care assistance after hospitalization.
- Coordinated psychosocial assessments, treatment plans, and progress notes.
- Acted as an advocate for vulnerable populations by connecting them with essential resources within the community.
- Participated in interdisciplinary team meetings to discuss patient needs and plan appropriate interventions.
- Maintained detailed records regarding patient progress, clinical interventions and case notes in accordance with HIPAA regulations.
- Facilitated referrals to community resources, such as housing or financial assistance programs.
- Counseled individuals suffering from chronic illnesses on how best to manage symptoms while maintaining a positive outlook on life.
- Advised patients and their families on available options for long-term care placement facilities or hospice services.
- Collaborated with other healthcare professionals to create treatment plans for patients.
- Provided crisis intervention services when needed, such as suicide prevention or substance abuse counseling.
- Educated caregivers about the importance of providing emotional support to patients during illness or recovery periods.
- Documented services and collected required data for evaluation.
- Conducted individual and family counseling sessions for clients with mental health issues.
- Compiled socio-psychiatric case histories to facilitate accurate diagnoses.
- Provided end-of-life counseling and support to patients and their families.
- Monitored and evaluated the effectiveness of social work interventions.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
Education
Master of Science - Counseling Rehabilitation
The Pennsylvania State University
University Park, PA 06.1988 - 06.1992
Skills
- Program development
- Community outreach
- Data analysis
- Resource coordination
- Client advocacy
- Emotional support
- Interdisciplinary collaboration
- Record keeping
- Needs assessment
- Effective communication
- Conflict resolution
- Process improvements
Timeline
Program Coordinator
Foxdale Village
10.2025 - 04.2026
Master of Science - Counseling Rehabilitation
The Pennsylvania State University
06.1988 - 06.1992
Medical Social Worker
Advantage Home Health Care Inc