Delivered high-end service by applying extensive product knowledge and maintaining professionalism.
Able to prioritize needs from the customer as well as the kitchen and bar staff.
Cultivated strong relationships with club members and their guests to enhance customer loyalty.
Working in a fast paced environment while maintaining proper dining etiquette and entering orders into the POS.
Overseeing and working large parties, as well as event setup and breakdown.
Managed bar operations during peak hours.
Supported managers with administrative tasks related to wine sales, events, and server training.
Head Support Staff Member
9Prime Steakhouse
West Chester
01.2024 - 02.2025
Developed skills in multitasking, prioritization, and time efficiency to improve support staff performance at 9Prime.
Executed support staff duties, including food running, busing, server assisting, and bar-backing, to ensure smooth restaurant operations.
Greeted tables and maintained cleanliness while assisting servers to enhance customer satisfaction and dining experience.
Working closely in the kitchen with the chefs, making sure the correct dishes get sent to the right guests in a timely manner and answering any questions the guests have about the extensive menu.
Directing and managing fellow support staff to ensure dinner service runs smoothly and closing duties are accomplished.
Live In Nanny
New Jersey
01.2020 - 12.2021
Took care of two young children, ages one and three.
Provided stimulating and educational activities for children according to their respective levels.
Taught manners and reinforced appropriate discipline.
Changed diapers, bathed and dressed children.
Made basic meals and helped with household chores.
Took both children out to the parks and museums in the area.
Provided for basic needs of the children.
Communicated with parents about the children's activities and progress.
Barista
Barnes & Noble Cafe
Exton
01.2018 - 12.2019
Prepared coffee, espresso drinks and teas.
Greeted guests with a smile and provided excellent customer service.
Operated cash register, collected payments and provided accurate change.
Maintained clean and organized workspace, enabling coworkers to locate resources and products.
Kept merchandise display cases clean and stocked, as well as taking inventory.