Dynamic and empathetic Breastfeeding Peer Counselor at SCCAP. Enhanced breastfeeding success rates through personalized support and educational outreach, demonstrating patience and collaboration. Developed impactful informational materials, significantly increasing awareness of lactation practices in our Community. Offering resources to those in need of help and support.
Overview
11
11
years of professional experience
Work History
Breastfeeding Peer Counselor
SCCAP
02.2024 - Current
Provided peer support to breastfeeding mothers, enhancing confidence and knowledge in infant nutrition.
Facilitated group sessions on breastfeeding techniques, fostering community engagement and shared learning.
Educated families on proper lactation practices, promoting healthy feeding habits for infants.
Assessed individual needs of clients, tailoring support plans to improve breastfeeding experiences.
Developed informational materials on breastfeeding benefits, increasing awareness within the community.
Participated in outreach initiatives to expand program accessibility and reach underserved populations.
Maintained accurate records of client interactions, ensuring compliance with organizational guidelines and standards.
Organized group meetings for mothers to learn from one another while establishing a network of support within the community.
Evaluated program effectiveness regularly using feedback surveys from participants and making necessary adjustments based on responses.
Increased breastfeeding success rates by providing personalized support and guidance to new mothers.
Collaborated with local WIC offices to provide targeted outreach efforts aimed at reaching underserved communities.
Demonstrated empathetic listening skills when addressing clients'' concerns or frustrations related to their breastfeeding journey.
Head Baker
Hollabaugh Brothers & Associates
07.2014 - 10.2025
Developed and refined recipes for artisanal bread and pastries, enhancing product variety.
Supervised baking team, ensuring adherence to quality standards and operational efficiency.
Implemented inventory management systems to optimize ingredient usage and reduce waste.
Trained new staff on baking techniques and safety protocols to maintain high operational standards.
Collaborated with management to plan seasonal menu offerings based on customer preferences.
Analyzed production processes to identify areas for improvement, increasing overall output efficiency.
Established quality control measures that improved product consistency and customer satisfaction.
Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
Barista
Starbucks
01.2019 - 06.2019
Prepared high-quality espresso beverages following standardized recipes.
Provided exceptional customer service, ensuring a welcoming environment for patrons.
Maintained cleanliness and organization of workstations and dining areas.