Elizabeth Friend
Pittsburgh
Summary
Driven and adaptable Optician with a proven track record at Bittel Vision Care, enhancing customer satisfaction through meticulous quality checks and personalized eyewear adjustments. Excelled in a team-oriented environment, demonstrating exceptional communication and organizational skills. Leveraged computer proficiency to streamline inventory management, contributing to operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Optician
Bittel vision care
Pittsburgh
05.2024 - Current
- Inspected finished eyeglasses to conform to the company's quality check process and verified proper fit to customer satisfaction.
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Organized inventory
- Explained the benefits of various types of eyewear protection options
Crew Member
Dunkin' Donuts
Pittsburgh
10.2020 - 01.2023
- Performed cashier duties such as taking orders, collecting payments and providing change
- Restocked kitchen supplies including food products and utensils
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens
- Provided excellent customer service to maintain a positive atmosphere for guests
Student/employment
Learn And Earn
Pittsburgh
06.2020 - 08.2020
- Organized and maintained accurate records of work progress, issues, risks and changes
Education
High School Diploma -
Pittsburgh Carrick High School
Pittsburgh, PA06.2023
Bachelor of Science - Counseling Psychology
Slippery Rock University of Pennsylvania
Slippery Rock, PASkills
- Computer skills
- communication
- Customer service
- Multitasking
- Organizational skills
- Teamwork and collaboration
- Active listening
- Flexible and adaptable
Certification
Certified in OSHA
References
References available upon request.
References
References available upon request.
Timeline
Optician
Bittel vision care
05.2024 - Current
Crew Member
Dunkin' Donuts
10.2020 - 01.2023
Student/employment
Learn And Earn
06.2020 - 08.2020
High School Diploma -
Pittsburgh Carrick High School
Bachelor of Science - Counseling Psychology
Slippery Rock University of Pennsylvania
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