Elizabeth Golden
Erie
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
Romolo's Chocolates
Erie
09.2023 - 01.2024
- Completed transactions in an efficient manner while providing excellent customer service.
- Tracked inventory levels throughout the day and restocked items as needed.
- Handled customer complaints in a professional manner.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Concessions Worker/Cabana Server
Waldameer Park & Water World
Erie
07.2023 - 09.2023
- Cleaned concession area including counters, floors, equipment, and utensils.
- Ensured that all safety protocols were followed at all times during shift hours.
- Adhered to health department regulations regarding food handling practices.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
- Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
Education
High School Diploma -
Cathedral Preparatory School
Erie06-2025
Bachelor of Science - Biochemistry
Gannon University
Erie, PASkills
- Customer service
- Team collaboration
- Verbal and written communication
- Basic math skills
- Computer skills
Certification
- BLS Certification (5/2025-5/2027)
- Act 34 Criminal Background Clearance Certificate (6/2025-6/2030
- Act 33 Child Abuse clearance Certificate (6/2025-6/2030)
- Act 73 FBI Fingerprinting Background Clearance Certificate
Timeline
Retail Sales Associate
Romolo's Chocolates
09.2023 - 01.2024
Concessions Worker/Cabana Server
Waldameer Park & Water World
07.2023 - 09.2023
High School Diploma -
Cathedral Preparatory School
Bachelor of Science - Biochemistry
Gannon University
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