Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Grayson

Erie

Summary

Friendly and solution-focused customer service specialist with over 10 + years of experience in retail and hospitality, complemented by proffesional delivery services. Experienced with logging daily activities, coordinating customer paperwork and collecting payments. Seeking to expand my skills in a dynamic role, as well as, gain new ones.

Overview

4
4
years of professional experience
2014
2014
years of post-secondary education

Work History

Delivery Driver

Krispy Kreme
Erie
11.2024 - 07.2025
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.

Laundry Attendant

Poplar Street Laundry
Erie
06.2021 - 10.2024
  • Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
  • Measured correct amount of chemicals required for each load.
  • Folded dried articles neatly.
  • Operated washing machines, dryers, extractors, and other laundry equipment.
  • Kept work area neat, clean and organized at all times.
  • Performed routine maintenance tasks on washers, dryers and other related equipment.
  • Assisted customers with their inquiries regarding laundry services.
  • Inspected linen for tears or stains and treated them accordingly.
  • Maintained records of all laundry services provided in logbooks.
  • Prepared invoices for completed orders based on customer requirements.
  • Stocked shelves with freshly laundered items in an orderly fashion.
  • Provided excellent customer service at all times.
  • Removed lint from dryer screens after each load.

Education

Charter School of Excellence- Skills Center
Erie, PA

Skills

  • Performing pre and post-trips
  • Cargo handling
  • Exceptionally well at communicating with others
  • Operating a cash register
  • Reliable
  • Efficient to paying attention to detail
  • Very organized
  • Problem solving abilities
  • Positive attitude
  • Team player

Timeline

Delivery Driver

Krispy Kreme
11.2024 - 07.2025

Laundry Attendant

Poplar Street Laundry
06.2021 - 10.2024

Charter School of Excellence- Skills Center

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Elizabeth Grayson