ELIZABETH I. JONES
Warren
Summary
Dedicated and compassionate IDD Program Specialist with experience supporting individuals with intellectual and developmental disabilities in person-centered, community-based settings. Skilled in implementing individualized service plans, monitoring progress, ensuring regulatory compliance, and collaborating with families and interdisciplinary teams. Committed to promoting independence, dignity, safety, and quality of life through consistent support, advocacy, and clear documentation.
Overview
23
23
years of professional experience
Work History
IDD Program Specialist
OneWell Healthcare
02.2025 - 12.2025
- Developed and implemented individualized support plans promoting independence and community integration
- Conducted assessments and monitored progress toward person-centered goals
- Supervised, trained, and evaluated Direct Support Professionals (DSPs)
- Oversaw behavior support plans and ensured compliance with health and safety protocols
- Collaborated with families, guardians, and interdisciplinary teams
- Documented outcomes and communicated care changes with Support Coordinators
- Responded to behavioral incidents and provided crisis intervention
Direct Support Professional (DSP)
OneWell Healthcare
10.2024 - 02.2025
- Assisted individuals with IDD with ADLs, mobility, meals, and medication support
- Implemented individualized behavior support plans and de-escalation techniques
- Supported community outings, employment, and social inclusion
- Maintained accurate documentation and ensured HIPAA compliance
Medical Assistant / Receptionist
Susz Podiatry
07.2021 - 10.2024
- Performed patient intake, vital signs, and EMR documentation
- Assisted with podiatric procedures, wound care, and diabetic foot care
- Maintained sterile fields and infection-control standards
- Managed scheduling, insurance verification, payments, and front-desk operations
Certified Nursing Assistant (CNA)
Kinzua Healthcare & Rehabilitation
12.2020 - 07.2021
- Provided ADL care while adhering to strict COVID-19 PPE and infection-control protocols
- Assisted residents under quarantine and reported condition changes
Certified Nursing Assistant (CNA)
AseraCare Hospice
01.2018 - 12.2020
- Delivered 1:1 end-of-life care in home and facility settings
- Provided comfort, emotional support, and companionship
- Reported patient status changes promptly to RN Case Managers
HHA / CNA
Bayada Home Healthcare – Pediatrics
11.2015 - 01.2018
- Provided in-home care for pediatric clients with IDD
- Assisted with ADLs, feeding, mobility, and developmental activities
- Implemented care plans, behavior supports, and safety protocols
- Communicated effectively with families and clinical teams
Certified Nursing Assistant (CNA)
Golden Living Kinzua
02.2010 - 11.2015
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, contributing to accurate treatment plans.
- Monitored vital signs and reported changes in patient conditions to healthcare team promptly.
- Implemented infection control protocols, enhancing safety and compliance within the facility.
- Trained new staff on caregiving procedures, fostering a collaborative work environment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Monitoring and recording vital signs, fluid intake/ output.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Reducing fall incidents with implementing safety measure protocols.
- Preventative measures to assist in preventing and reducing pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Built rapport with patients and families, providing emotional support during difficult times.
Resident Assistant
Rouse Suites
05.2009 - 02.2010
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, contributing to accurate treatment plans.
- Monitored vital signs and reported changes in patient conditions to healthcare team promptly.
- Implemented infection control protocols, enhancing safety and compliance within the facility.
- Trained new staff on caregiving procedures, fostering a collaborative work environment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Monitoring and recording vital signs, fluid intake/ output.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Reducing fall incidents with implementing safety measure protocols.
- Preventative measures to assist in preventing and reducing pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Built rapport with patients and families, providing emotional support during difficult times.
Certified Nursing Assistant (CNA)
Warren Manor
09.2008 - 05.2009
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, contributing to accurate treatment plans.
- Monitored vital signs and reported changes in patient conditions to healthcare team promptly.
- Implemented infection control protocols, enhancing safety and compliance within the facility.
- Trained new staff on caregiving procedures, fostering a collaborative work environment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Monitoring and recording vital signs, fluid intake/ output.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Reducing fall incidents with implementing safety measure protocols.
- Preventative measures to assist in preventing and reducing pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Built rapport with patients and families, providing emotional support during difficult times.
Certified Nursing Assistant (CNA)
Rouse Home
11.2007 - 09.2008
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, contributing to accurate treatment plans.
- Monitored vital signs and reported changes in patient conditions to healthcare team promptly.
- Implemented infection control protocols, enhancing safety and compliance within the facility.
- Trained new staff on caregiving procedures, fostering a collaborative work environment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Monitoring and recording vital signs, fluid intake/ output.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Reducing fall incidents with implementing safety measure protocols.
- Preventative measures to assist in preventing and reducing pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Built rapport with patients and families, providing emotional support during difficult times.
Environmental Aide
Warren General Hospital
03.2005 - 03.2007
- Ensured compliance with safety protocols and environmental regulations in hospital settings.
- Maintained cleanliness and sanitation of patient care areas to promote a safe environment.
- Assisted in waste management processes, including proper disposal of hazardous materials.
- Collaborated with healthcare teams to support infection control initiatives effectively.
- Conducted routine inspections to identify and address environmental hazards promptly.
Dietary Aide
Warren General Hospital
09.2002 - 03.2005
- Assisted in preparing and serving nutritious meals to patients based on dietary restrictions.
- Collaborated with nutritionists to ensure compliance with patient dietary needs and preferences.
- Maintained cleanliness and organization of kitchen and dining areas, adhering to safety protocols.
- Supported inventory management by tracking food supplies and reporting shortages promptly.
- Implemented improved workflow practices that enhanced meal service delivery times and patient satisfaction.
- Monitored food temperatures and quality, ensuring adherence to health regulations during service periods.
Education
High School Diploma -
Eisenhower Middle/Senior High School
Russell, PA06-2002
Skills
- Skill development
- Group and individual instruction
- Performance assessments
- Skill building
- Program management
- Strategic planning
Timeline
IDD Program Specialist
OneWell Healthcare
02.2025 - 12.2025
Direct Support Professional (DSP)
OneWell Healthcare
10.2024 - 02.2025
Medical Assistant / Receptionist
Susz Podiatry
07.2021 - 10.2024
Certified Nursing Assistant (CNA)
Kinzua Healthcare & Rehabilitation
12.2020 - 07.2021
Certified Nursing Assistant (CNA)
AseraCare Hospice
01.2018 - 12.2020
HHA / CNA
Bayada Home Healthcare – Pediatrics
11.2015 - 01.2018
Certified Nursing Assistant (CNA)
Golden Living Kinzua
02.2010 - 11.2015
Resident Assistant
Rouse Suites
05.2009 - 02.2010
Certified Nursing Assistant (CNA)
Warren Manor
09.2008 - 05.2009
Certified Nursing Assistant (CNA)
Rouse Home
11.2007 - 09.2008
Environmental Aide
Warren General Hospital
03.2005 - 03.2007
Dietary Aide
Warren General Hospital
09.2002 - 03.2005
High School Diploma -
Eisenhower Middle/Senior High School