Elizabeth Lipinski
York
Summary
Proactive and customer-focused, I excelled at Wingstop and Country Meadows, enhancing guest satisfaction through exceptional service and a strong work ethic. Skilled in customer assistance and CPR certified, I significantly contributed to team success, training associates, and maintaining high cleanliness standards. My patience and empathy ensured positive customer experiences, demonstrating my commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Wingstop
01.2023 - 07.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Dining Associate
Country Meadows Retirement Community
06.2019 - 07.2021
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Managed time effectively to ensure all tasks were completed promptly during high-volume shifts.
- Maintained a clean and inviting dining area, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.
- Trained new Dining Associates on best practices and company policies, contributing to a cohesive team environment.
- Reduced wait times by efficiently taking orders and communicating special requests to the kitchen staff.
Education
Bachelor of Science - Biology
Millersville University of Pennsylvania
Millersville, PA05-2027
High School Diploma -
Dallastown Area High School
York, PA05-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- CPR certification
Certification
* CPR and AED certified
* Exterior Fire Fighter
Timeline
Cashier
Wingstop
01.2023 - 07.2023
Dining Associate
Country Meadows Retirement Community
06.2019 - 07.2021
Bachelor of Science - Biology
Millersville University of Pennsylvania
High School Diploma -
Dallastown Area High School
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