Elizabeth Miller
Scranton,PA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Assistant Vice President; Business Control
Bank of America
11.2011 - Current
- Quality review of Office of Foreign Assets Control (OFAC) transactions for both domestic and international consumer, commercial and wholesale bank businesses, or services functions
- Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for the business unit, or units, including research
- Ensure quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients
- Support the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front-Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed
- Apply extensive knowledge of economic sanctions laws, rules and regulations to the design, implementation, and management of sanctions risk monitoring, testing, assessment, and analysis of processes
- Contribute to risk coverage plans, executes independent risk monitoring, testing, and risk assessments
- Assists in the remediation of economic sanctions owned Audit Issues and Control Enhancements
Graphics Support I Quality Assurance
DexOne
11.2007 - 06.2011
- Data Capture
- Proofread and Audit customer advertisements in a publishing production environment
- Maintain 100% accuracy regarding advertisement speculations for all customers
- Achieve and surpass the outlined production goals for graphics support
- Focus on 100% customer satisfaction while expediting the production process
- Member of the Customer Focus Committee.
- Received DEXellence, CAN-DO and three Strive Awards
- Chairman’s Winner for 2010
Timeline
Assistant Vice President; Business Control
Bank of America
11.2011 - Current
Graphics Support I Quality Assurance
DexOne
11.2007 - 06.2011
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