Elizabeth Moore
Irwin
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Stockman’s Hometown Pizzeria
Plum
01.2025 - Current
- Researched, selected, and maintains a point-of-sales system which streamlines tracking of inventory and sales to increase organization profits.
- Initiated a cleaning and food safety system which exceeds Allegheny County Health Department standards.
- Acquired secondary food and sanitation suppliers to maintain quality standards while lowering operation costs and increasing profitability.
Assistant Manager
Panera Bread
Murrysville
11.2019 - 10.2024
- Improved employee retention by fostering an inclusive and empowering work environment, resulting in the company’s lowest overall turnover rate from 2022 through 2024.
- Created weekly schedules for 50+ employees ensuring adequate staffing while remaining cognizant of employee sustainability, leading to profit margin growth.
- Directed a hiring and training process which achieved and maintained appropriate staffing and encouraged skill development through effective hands-on instruction, constructive feedback, and mentorship.
- Oversaw general day-to-day activities including expense management, business report analysis, conflict resolution, and customer service.
Events Management Intern
UPMC Events Center
Moon Township
09.2019 - 12.2019
- Managed end-to-end logistics for events ranging from 50 to 4,000 attendees, including timeline management, budgeting, and event setup and teardown.
- Communicated effectively with vendors to acquire and confirm services, deliveries, and other operational tasks.
- Coordinated cross-functional teams of volunteers, staff, and external personnel, providing seamless execution of events to meet organizational goals.
Dining Room Manager
Shannopin Country Club
Pittsburgh
08.2017 - 11.2019
- Created and maintained positive relationships with club staff, members, clients, and suppliers.
- Assisted with special events throughout the club for events serving up to 500 attendees, including charity golf outings and fundraisers.
- Collaborated with the club membership coordinator on projects to increase membership and event attendance through exceptional dining experiences.
Education
Hospitality And Tourism Management Major -
Robert Morris University
Associate of Science - Business Management
Community College of Allegheny County
Skills
- Adaptability
- Communication
- Conflict Resolution
- Resourcefulness
- Strategic Planning
- Teamwork
- Inventory Management
- Business Development
Certification
ServSafe Food Protection Manager, 26912079, 02/01/30
Timeline
Manager
Stockman’s Hometown Pizzeria
01.2025 - Current
Assistant Manager
Panera Bread
11.2019 - 10.2024
Events Management Intern
UPMC Events Center
09.2019 - 12.2019
Dining Room Manager
Shannopin Country Club
08.2017 - 11.2019
Hospitality And Tourism Management Major -
Robert Morris University
Associate of Science - Business Management
Community College of Allegheny County
Similar Profiles
Gavin RatesicGavin Ratesic
Cashier/Cook at Hometown Pizzeria & EateryCashier/Cook at Hometown Pizzeria & Eatery
Shanedra BaileyShanedra Bailey
Server Manager at Bert's Hometown Grill And PizzeriaServer Manager at Bert's Hometown Grill And Pizzeria
Jody ReidJody Reid
Co-Owner/President at JK Hometown Inc BDBA Reid's Auto Sales & ServiceCo-Owner/President at JK Hometown Inc BDBA Reid's Auto Sales & Service
Emma JasiewiczEmma Jasiewicz
Rehabilitation Support Associate (IPR) at AHN Forbes HospitalRehabilitation Support Associate (IPR) at AHN Forbes Hospital
Richard GuyRichard Guy
Campus Facilities Manager at The Pennsylvania State UniversityCampus Facilities Manager at The Pennsylvania State University