Elizabeth Mullen
Sayre
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cosmetologist
SmartStyle
Sayre
06.2022 - Current
- Applied color treatments and performed chemical services safely and effectively.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Consulted with clients to determine their desired looks and preferences.
- Maintained accurate records of customer services provided.
- Maintained cleanliness and organization of workstations and tools.
- Managed appointment scheduling to optimize client flow and satisfaction.
- Provided haircuts and styling services to diverse clientele.
- Trained new staff members on salon policies and procedures.
Correctional Officer
Bradford County Correctional Facility
Troy
04.2021 - 06.2022
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Assisted in training new staff on procedures and emergency protocols.
- Conducted regular inspections of living quarters and common areas for contraband.
- Detected potential threats and quickly defused conflicts.
- Documented incidents and maintained accurate logs for daily operations.
- Enforced facility rules and regulations to promote order and discipline among inmates.
Health Ambassador
Walmart
Sayre
11.2020 - 06.2022
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Encouraged high customer satisfaction by resolving problems with knowledgeable, friendly service.
- Promoted safety precautions to prevent the spread of COVID-19.
- Screened employees for COVID-19 to ensure staff was safe to begin the shift.
Cosmetologist/Manager
Kim's Salon
Canton
12.2013 - 03.2020
- Applied makeup for special occasions such as weddings or proms.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed a loyal client base through excellent customer service.
- Implemented inventory management systems to streamline product ordering.
- Managed appointment scheduling to optimize client flow, reduce wait times, and improve staff schedules, as well as coordinated training for new employees.
- Performed a variety of hair services including cutting, coloring, and styling.
- Supervised daily operations and ensured high-quality service standards.
Education
Cosmetology - Diploma
Northern Tier Career Center
Towanda, PA06-2013
Skills
- Appointment management
- Attention to detail
- Client relationship management
- Conflict resolution
- Effective communication
- Interpersonal skills
- Inventory management
- Problem solving
- Safety protocols
- Salon management
Certification
Cosmetology License
Timeline
Cosmetologist
SmartStyle
06.2022 - Current
Correctional Officer
Bradford County Correctional Facility
04.2021 - 06.2022
Health Ambassador
Walmart
11.2020 - 06.2022
Cosmetologist/Manager
Kim's Salon
12.2013 - 03.2020
Cosmetology - Diploma
Northern Tier Career Center