Elizabeth Shackett
Harrisburg
Summary
Dedicated professional with solid background in high-volume office environments focused
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
UPMC
Harrisburg
06.2018 - 04.2025
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various companies.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Processed invoices for payment
- Scheduled appointments between clients and customers and internal staff members.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Maintained inventory of office supplies and placed orders when necessary.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Patient Transporter
UPMC
Harrisburg
08.2016 - 05.2018
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.
- Collaborated closely with nursing and medical staff to coordinate patient transports according to schedule and urgency.
- Provided emotional support and reassurance to patients and their families during transport.
- Answered patient call signals, signal lights or intercom systems to determine patient needs.
- Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
- Operated various types of transport equipment, such as wheelchairs, stretchers, and patient lift systems, with proficiency.
Education
Some College (No Degree) - Psychology
Bellevue University
Bellevue, NESkills
- Invoice processing
- Customer service
- Data entry
- Administrative operations
- Verbal and written communication
Timeline
Administrative Assistant
UPMC
06.2018 - 04.2025
Patient Transporter
UPMC
08.2016 - 05.2018
Some College (No Degree) - Psychology
Bellevue University