ELIZABETH SUTHERLAND
Dover
Summary
Dedicated hospitality worker with a strong background in preparing to standard and serving customers to their satisfaction. Expert at communicating important information to teammates and working quickly for speedy order completion.
Overview
3
3
years of professional experience
Work History
MUSIC TEACHER
UofSC String Project
08.2022 - Current
- Assists in setting up classroom and tuning instruments before lessons begin
- Delivers engaging lessons to groups of up to 20 elementary level students
- Provides students with clear learning objectives and regular assessments
- Identified students' strengths and weaknesses and modified learning activities to their specific needs
CREW MEMBER
Dunkin' Donuts
06.2022 - Current
- Provided fast and friendly customer service to all customers
- Prepared drinks, packaged orders, and prepped drink station for customer satisfaction
- Cleaned prep areas, lobby, and back of the store, as well as washed dishes daily
- Operated a POS system by taking orders and collecting payments
- Received 'Employee of the Month' distinction for July 2022
BARISTA
Starbucks, UofSC Library
08.2022 - 05.2025
- Prepared numerous varieties of hot and iced drinks consistent to the Starbucks standard
- Restocked counter and customer areas to maintain adequate item levels for expected needs
- Operated cash register, collected cash payments and provided accurate change
- Maintained calm demeanor during high-volume periods
- Prepared drink and food stations in the morning to prepare for store opening
Server
Denny's
05.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Music - Music Education
University of South Carolina
Columbia, SC05.2025
Skills
- POS systems
- Inventory management
- Espresso machine operations
- Communication
- Instructional Skills
- Listening Skills
Timeline
Server
Denny's
05.2024 - 08.2024
MUSIC TEACHER
UofSC String Project
08.2022 - Current
BARISTA
Starbucks, UofSC Library
08.2022 - 05.2025
CREW MEMBER
Dunkin' Donuts
06.2022 - Current
Bachelor of Music - Music Education
University of South Carolina
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