Elizabeth Toscano
Wayne
Summary
Certified Pharmacy Technician with a proven track record at CVS Pharmacy, excelling in workflow optimization and fostering exceptional patient relationships. Demonstrated expertise in medication dispensing and drug inventory control, alongside strong problem-solving abilities. Skilled in streamlining processes for efficiency, achieving significant improvements in patient service and ensuring patient safety and confidentiality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
09.2021 - Current
- Preparing and labeling medication orders, including oral, injectable, and topical prescriptions, to meet patient needs.
- Performing inventory management tasks, including stock rotation and expiration date checks, to ensure medication availability.
- Maintaining a clean and organized work environment, adhering to safety and sanitation guidelines.
- Providing exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Answering incoming phone calls and addressing questions from customers and healthcare providers.
- Solving customer problems in person or over the telephone by providing assistance with processing prescriptions, navigating insurance issues, and placing orders for medications.
- Administering Covid-19 and flu vaccines to patients ranging from 8 to 75 years of age.
- Streamlining prescription processing with accurate data entry and verification of patient information.
Education
High School Diploma -
Radnor Senior High School
Wayne, PA06.2021
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Drug inventory control
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
Timeline
Pharmacy Technician
CVS Pharmacy
09.2021 - Current
High School Diploma -
Radnor Senior High School
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