Elizabeth Valladares
Clifton Heights,PA
Summary
Dynamic hairstylist with a proven track record at Great Clips, excelling in customer service and relationship building. Recognized for enhancing client satisfaction through precise cutting techniques. A detail-oriented team player, adept at boosting product sales and maintaining a loyal clientele. Committed to delivering exceptional results and fostering lasting connections.
Overview
16
16
years of professional experience
Work History
Hairstylist
Great Clips
02.2016 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Educated customers on products to maximize benefits.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Maintained regular client list and successfully handled walk-in customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Organized sales area and work station to showcase products and boost sales.
- Counted and documented opening and closing cash amounts daily.
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Assistant Manager/Stylist
Supercuts
08.2009 - 02.2016
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Organized sales area and work station to showcase products and boost sales.
- Processed payments, entering sales in register for prompt customer service.
- Counted and documented opening and closing cash amounts daily.
- Resolved guest complaints about service or style.
- Mixed pigments and used proper techniques to achieve desired color.
- Answered phone calls and emails to schedule client appointments.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Education
High School Diploma -
Upper Darby High School
Drexel Hill, PA06-2008
Cosmetology License - Cosmetology
DCCC VoTech
Drexel Hill, PA06-2008
Skills
- Endurance
- Quick learner
- Detail-orientated
- Outstanding customer service
- Relationship building and management
- Team player with positive attitude
Timeline
Hairstylist
Great Clips
02.2016 - Current
Assistant Manager/Stylist
Supercuts
08.2009 - 02.2016
High School Diploma -
Upper Darby High School
Cosmetology License - Cosmetology
DCCC VoTech
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