Elizabeth Voloskie

• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
• Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
• Monitored current trends to understand fashions and better serve customer needs.

Knowledge of guest service fundamentals and an experience building a guest first team culture skills and guest engagement; problem solving and resolution knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotion strategies.

Skills and planning departments daily / weekly workload to support business priorities and deliver service and sales goals. Experience leading a team of hourly team members; Including skills and interviewing, developing, coaching, evaluating and retaining talent.

• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.