Elizandra Marino
Huntingdon Valley
Summary
Experienced with creating and maintaining detailed schedules to support project timelines and resource management. Utilizes advanced planning techniques to ensure optimal allocation of resources and smooth workflow. Knowledge of prioritizing tasks and coordinating team efforts to meet deadlines efficiently.
Overview
4
4
years of professional experience
Work History
Weis Markets / Amazon Fulfillment & Customer Service
08.2024 - Current
- Troubleshoot and resolve issues related to online orders while assisting in-store duties, such as receiving and stocking merchandise, maintaining store appearance, and supporting other departments as needed
- Familiarity with online shopping platforms, order management systems, and other relevant technology
- Ability to work collaboratively with colleagues to achieve company goals and objectives
Sales Representative
County Line Fence
04.2022 - 05.2024
- Build relationships with customers to encourage repeat business while maintaining a calm demeanor and professionally managing issues in busy, high-stress situations
- Explained various fence materials and provided their needs based on the individual's budget and preferences by also recommending solutions
- Provided documents such as COI, diagrams, and request PA1 for customers' permit applications to townships
- Input data from customers regarding install or material sale slips
- Maintained robust knowledge of products and promptly courteously directed customers to items for which they were seeking
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed
Seasonal Cashier & Stock Clerk
Target
11.2021 - 02.2022
- Greeted customers entering the store and responded promptly to customer needs
- Provided excellent customer service while ensuring accuracy, organizing inventory, and meeting customer's needs
- Managed transactions with customers as well as handling exchanges, returns, and purchases
- Explained and ensured customers about store policies when necessary
- Received and unpacked deliveries, checked inventory, and restocked shelves
- Organized storage systems and displays while adding price tags to items
- Rotating products to keep them fresh, clean, and neat
- Monitor and report damaged or expired products
Hostess & Server
IHOP
04.2021 - 11.2021
- Collaborated with kitchen staff and management to ensure order accuracy and resolve any issues to maintain a seamless flow of service
- Delivered exceptional customer service by taking accurate orders and ensuring timely food and beverage delivery as well as addressing the customers' needs promptly
- Handled challenging customer situations with professionalism and empathy
- Resolved issues to meet the satisfaction of both guests and management
- Greeted guests nicely upon arrival while providing a friendly, warm presence throughout the dining experience
- Maintained a clean table for customers to ensure a safe and welcoming experience
- Quickly developed relationships with customers, and maintained positivity while servicing up to 7 tables during busy hours
Education
Dental Hygiene -
Montgomery County Community College
Blue Bell, PA01-2028
High School Diploma -
Upper Moreland High School
06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving Skills
- Store Opening & Closing
- Sales Expertise
- Computer Skills
- Organization and Communication
- Adaptable and Flexible
- Friendly and Dependable
- Multitasking
- Verbal communication
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Spanish
Limited Working
Timeline
Weis Markets / Amazon Fulfillment & Customer Service
08.2024 - Current
Sales Representative
County Line Fence
04.2022 - 05.2024
Seasonal Cashier & Stock Clerk
Target
11.2021 - 02.2022
Hostess & Server
IHOP
04.2021 - 11.2021
High School Diploma -
Upper Moreland High School
Dental Hygiene -
Montgomery County Community College
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