Ella Harter
Kristy’s Whistle Stop
Enola,PA
4
years of professional experience
Results-driven student skilled in team management and customer satisfaction. Enhanced operational efficiency through leadership and Microsoft Word proficiency. Improved service goals and volunteer engagement with strong problem-solving and communication capabilities.
Work History
Manager
4 Years 3 Months- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs promptly to enhance service delivery.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Oversaw inventory and supplies to maintain availability of necessary materials.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Education
No Degree - Secondary Education - History
Diploma
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Skills
Project planning
Effective communication
Workforce management
Sales management
Shift scheduling
Schedule preparation
Documentation management
Problem-solving
Leadership
Staff scheduling
Schedule management
Excellent communication
Sales strategy
Accomplishments
- 100% Civics Knowledge - 2021
- Varsity Softball Coaches Award - 2024
- Dave Garlinger Softball Scholarship - 2024
- East Pennsboro Education Foundation Scholarship - 2024
- Mary A. Moore Taubel Scholarship - 2025
- Delta Phi Epsilon Education Foundation Scholarship - 2026
- Deans List 4x
Timeline
Manager
Kristy’s Whistle Stop
06.2022 - CurrentRead More
Bloomsburg University of Pennsylvania
No Degree from Secondary Education - History
Read More
East Pennsboro High School
Diploma
Read More
Volunteer Work
Caitlin’s Smiles - Harrisburg, PA (2021)
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals. Followed directions from supervisors and completed tasks within the appropriate time frame. Collaborated with other volunteers to create a positive work environment. Participated in team-building exercises to strengthen relationships among volunteers.
Downtown Daily Bread - Harrisburg, PA (2025 - Current)
- At the Downtown Daily Bread I help serve food to those less fortunate and the homeless. I have worked multiple lunch shifts and have gotten to meet new volunteers each time. I enjoy meeting people with different backgrounds and hearing their stories.
New Hope Ministries - Enola, Pa (August 2025 - Current)
- I have only gotten to volunteer here once, but since it's so close to my house I plan on volunteering here regularly. During my first service there I prepared Chick-Fil-A chicken, rolls, pastries, and fruit punch to my community while they "shopped" for their children's back to school items.