ELLA STEVENS
Philadelphia
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Louie Louie
2022.01 - 2024.09
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Collaborated with kitchen staff to coordinate meal preparation and service flow.
- Assisted in training new servers on menu items and service protocols.
Expeditor/Server
Cafe Meredith
2023.06 - 2024.01
- Coordinated with kitchen staff to streamline order delivery, reducing wait times during peak hours.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Food Runner
White Dog Café
2021.01 - 2022.01
- Worked effectively with both front and back of house to ensure that every dish is prepared and plated correctly
- Expedited food while maintaining strong communication between the line and the front of house
- Completed all daily opening and closing duties as established by the side-work checklist with considerable efficiency and cleanliness.
Expeditor / Food Runner
Campbell’s Place
2020.08 - 2021.08
- Accurately recorded a high volume of orders daily and collaborated with fellow team members to exceed guest expectations
- Communicated well and made of use strong interpersonal skills to facilitate positive relationships with guests and staff
- Coordinated order flow between guests and kitchen staff to increase delivery efficiency
Education
Bachelor of Architecture - Architecture and Photography
Drexel University
06.2027
High School Diploma - undefined
William Penn Charter School
06.2020
Skills
- Strong work ethic
- Exceptional customer service
- Menu memorization
- High volume dining
- Service prioritization
- Team collaboration
Timeline
Expeditor/Server
Cafe Meredith
2023.06 - 2024.01
Server
Louie Louie
2022.01 - 2024.09
Food Runner
White Dog Café
2021.01 - 2022.01
Expeditor / Food Runner
Campbell’s Place
2020.08 - 2021.08
High School Diploma - undefined
William Penn Charter School
Bachelor of Architecture - Architecture and Photography
Drexel University