Ellen Singer
CHADDS FORD
Summary
Dynamic Laboratory Manager at Crozer-Chester Medical Center with a proven track record in enhancing laboratory productivity through efficient workflow processes and robust data management. Skilled in employee supervision and compliance, I fostered a collaborative environment that drives professional development and improves patient care outcomes.
I have experience interfacing with patients and professional staff.
I am looking to re-enter the work environment after a brief retirement. Most importantly, I am dependable, reliable and motivated. I understand the need to be at work each day! I live nearby and can be called in with short notice.
Overview
47
47
years of professional experience
1
1
Certification
Work History
Laboratory Manager
Crozer-Chester Medical Center
11.1975 - 07.2022
- Developed and implemented efficient workflow processes to enhance laboratory productivity and accuracy.
- Trained and mentored laboratory staff on best practices, fostering a culture of continuous improvement and teamwork.
- Conducted performance evaluations, providing constructive feedback to promote professional development among team members. Oversight of 50+ employees.
- Implemented new laboratory information systems, enhancing data management and reporting capabilities across departments.
- Led strategic initiatives to enhance lab service offerings, resulting in improved patient care outcomes and satisfaction levels.
- Fostered a positive working environment by promoting open communication among team members and addressing any conflicts promptly.
- Ensured compliance with regulatory standards by staying up-to-date on industry best practices and adjusting internal policies as necessary.
- Oversaw billing practices for Professional Pathology staff. worked closely with outsourced billing company.
- Interfaced with professional hospital staff and provided Outreach oversight. Provided customer service for Outreach clients and patients.
Education
Bachelor of Science - Medical Technology
Pennsylvania State University
University Park, PA08-1973
Skills
- Equipment management
- Data management
- Employee supervision
- Compliance and safety management
- Professional billing oversight
- Customer service liaison
Certification
- MT (ASCP)
Timeline
Laboratory Manager
Crozer-Chester Medical Center
11.1975 - 07.2022
Bachelor of Science - Medical Technology
Pennsylvania State University