Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ellery Harouff

Pittsburgh

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Generations Restaurant & Pub
04.2023 - 05.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.


Bartender

TopGolf
05.2024 - 11.2024
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Bartender

Crockett’s Lodge
02.2022 - 12.2022
  • Greeting customers in a welcoming manner;
  • Memorization of menu items, specials, and floor plan;
  • Taking orders and delivering food/drinks;
  • Handling checks and collecting payments;
  • Maintaining a clean an efficient area at all times;
  • Providing excellent customer service;
  • Cooperating and communicating respectfully with all restaurant staff;
  • Adhering to all health department and restaurant specific regulations.

Member Service Representative

Planet Fitness
02.2022 - 08.2022
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Verified customer identification and documentation for compliant transactions.
  • Assisted members with account management, including updating personal information and setting up automated payments.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their financial wellbeing.
  • Opened customer accounts and provided deposit and withdrawal receipts.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.

Member Service Representative

Planet Fitness
11.2021 - 02.2022


  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Verified customer identification and documentation for compliant transactions.
  • Assisted members with account management, including updating personal information and setting up automated payments.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their financial wellbeing.
  • Opened customer accounts and provided deposit and withdrawal receipts.

Server, Host, Carry-out, Food Runner and Busser

Mother’s Cantina
06.2021 - 08.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

High School -

Wheeling Park High School
Wheeling, WV
05.2021

Skills

  • Outgoing personality
  • Responsible alcohol service
  • Menu memorization
  • Service-oriented mindset
  • Alcohol awareness
  • Changing beer kegs
  • Creative mixology
  • Garnishing drinks
  • Financial records oversight
  • Identification verification

Certification

  • [Responsible Alcohol Management Program], [Pennsylvania Liquor Control Board]

Timeline

Bartender

TopGolf
05.2024 - 11.2024

Bartender

Generations Restaurant & Pub
04.2023 - 05.2025

Bartender

Crockett’s Lodge
02.2022 - 12.2022

Member Service Representative

Planet Fitness
02.2022 - 08.2022

Member Service Representative

Planet Fitness
11.2021 - 02.2022

Server, Host, Carry-out, Food Runner and Busser

Mother’s Cantina
06.2021 - 08.2021

High School -

Wheeling Park High School

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Ellery Harouff