Dedicated scheduler with expertise in appointment coordination, insurance verification, and patient communication. Proven track record of ensuring compliance and enhancing patient satisfaction through meticulous attention to detail.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Scheduler
MRI Group
Lancaster
12.2015 - Current
Scheduled patient appointments using electronic health record system.
Communicated effectively with patients to confirm and reschedule appointments.
Checked patient insurance and collected pre-authorizations from providers.
Responded to incoming calls, scheduling and rescheduling appointments as requested.
Ensured compliance with HIPAA regulations when handling sensitive information.
Performed data entry tasks related to patient demographics and billing information.
Radiology Coder & Internal Auditor
Rohrerstown Diagnostic Imaging
Lancaster
12.2013 - Current
Coded medical imaging data using advanced software tools.
Reviewed and verified accuracy of diagnostic reports.
Trained new coders on best practices and procedures.
Maintained compliance with industry regulations and standards.
Conducted audits to identify discrepancies in coding practices.
Reviewed clinical data from medical records to assign ICD, CPT, and HCPCS codes.
Conducted code reviews to ensure adherence to coding standards and best practices.
Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
Monitored and analyzed coding error trends to improve coding accuracy.
Supported external audits by providing coded data and documentation as requested.