Summary
Overview
Work History
Education
Skills
Phone
Awards
Timeline
Generic

ELLIOT RAMOS

Lancaster,PA

Summary

Aggressive yet friendly individual with proven track record of successfully negotiating contracts and fostering customer satisfaction. Well-versed in and committed to compliance with latest regulations and standards. Experienced in building strong relationships with clients and providing cost-effective solutions.

Overview

9
9
years of professional experience

Work History

Door to Door Sales Representative

Tru Green
03.2024 - Current
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
  • Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
  • Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.

Sales Lead Keyholder

William Sonoma
09.2023 - 03.2024
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store 4-5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Completed store opening and closing procedures.


Department sale floor supervisor

LOWES
01.2021 - 01.2023
  • I did a lot of things and also held more than 5 different positions during my time at Lowes
  • I would help many different customers from pros to DIY in many different parts of the store
  • I started in the pro department then quickly progressed to department supervisor
  • I made it my job to understand every aspect of the job and trained many people and learned both sides of retail with assisted customers too, learning how to increase profits and make sales plans.

Customer service asscoate

LOWES
01.2021 - 01.2021
  • I did a lot of things and also held more than 5 different positions during my time at Lowes
  • I would help many different customers from pros to DIY in many different parts of the store
  • I started in the pro department then quickly progressed to department supervisor
  • I made it my job to understand every aspect of the job and trained many people and learned both sides of retail with assisted customers too, learning how to increase profits and make sales plans.

Front desk agent and night audit

Fairfield inn and suits by Marriott
01.2018 - 01.2019
  • I would greet guests in the morning and also do a lot of paperwork at night depending on the shift that I work but I was very flexible and worked both
  • I would also help with the breakfast attendance to make sure everything was prepared for my guest in the morning
  • Any problem that my guest would have I will try to fix it to the best of my ability and will also try to go by first name basics to make guests feel more welcomed and appreciate it.

Customer service associate

Ollies bargain market
01.2015 - 01.2016
  • I was on Register 1, and I would deal with distressed customers as I was the only one able to make refunds and returns
  • Make sure I fixed the mistake My colleagues had made
  • Make sure they leave happy and willing to shop with us again.

Education

Skills

  • Computer skills- word processing, M2K function, Fossie, Audit, sales example selling flooring, washer, dryer, etc
  • Warehouse skills-Palletizing, Sanitation, Machine operator, production, Quality control, receiving clerk
  • Business management-cash handling, safe balancing, safe serve, customer service
  • Communication skills- fluent in Spanish
  • Construction-Basic framing, ceramic and porcelain and Vinyl Flooring, sheet rock, roofing, Painting, Siding, Concrete, installed windows, and door, Etc
  • Certified licenses- bobcat, forklift, counterbalance reach truck, narrow aisle reach truck, electric pallet jack
  • Building rapport
  • Goal-Oriented
  • Persuasion techniques

Phone

717-405-1673, 223-533-7107

Awards

  • 2019-04-01, Employee of the month for Springwood hospitality
  • 2021-12-01, Hit the 100-day sales plan for pro

Timeline

Door to Door Sales Representative

Tru Green
03.2024 - Current

Sales Lead Keyholder

William Sonoma
09.2023 - 03.2024

Department sale floor supervisor

LOWES
01.2021 - 01.2023

Customer service asscoate

LOWES
01.2021 - 01.2021

Front desk agent and night audit

Fairfield inn and suits by Marriott
01.2018 - 01.2019

Customer service associate

Ollies bargain market
01.2015 - 01.2016

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ELLIOT RAMOS