Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elliott Kenney

York

Summary

Dynamic and dedicated professional with a proven track record at Odyssea Water Sports, excelling in guest relations and safety management. Leveraging strong communication and quick problem-solving skills, I consistently enhanced guest satisfaction and maintained a zero-incident record. Committed to fostering teamwork and delivering exceptional service in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Jet Ski Guide

Odyssea Water Sports
05.2025 - 08.2025
  • Maintained safety standards during excursions, resulting in zero accidents or incidents.
  • Built personal relationships with guests to promote positive experiences.
  • Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
  • Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
  • Provided basic repairs to ensure smooth operation of jet skis

Busser

Country Club of York
05.2024 - 08.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.

Lift Attendant

Avalanchexpress Snow Tubing
11.2023 - 02.2024
  • Identified potential hazards or concerns within the lift area, promptly addressing them before they escalated into larger issues.
  • Assisted guests in loading and unloading from ski lifts, ensuring their comfort and safety throughout the process.
  • Participated in ongoing training sessions to stay current on best practices related to lift operations and safety procedures.
  • Educated guests about lift best practices and safety rules as needed, fostering a culture of responsibility among resort visitors.
  • Adhered to safety protocols and guidelines, minimizing incidents and maintaining a safe environment for both guests and staff.
  • Provided timely assistance to guests experiencing difficulties or requiring special accommodations while using the lift.

Golf Cart Attendant

Honey Run Golf & Country Club
05.2023 - 09.2023
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
  • Improved customer satisfaction by providing exceptional service and assistance to golfers.
  • Shut down facility daily by turning off lights, storing equipment and locking doors.

Education

No Degree - Aerospace Engineering

Florida Institute of Technology
Melbourne, FL

High School Diploma -

York Suburban Senior High School
York, PA
05-2024

Skills

  • Route navigation
  • Social perceptiveness
  • Expert communication
  • Strong leadership
  • Quick learning
  • Time management
  • Strong STEM Skills
  • Works well in teams

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Jet Ski Guide

Odyssea Water Sports
05.2025 - 08.2025

Busser

Country Club of York
05.2024 - 08.2024

Lift Attendant

Avalanchexpress Snow Tubing
11.2023 - 02.2024

Golf Cart Attendant

Honey Run Golf & Country Club
05.2023 - 09.2023

No Degree - Aerospace Engineering

Florida Institute of Technology

High School Diploma -

York Suburban Senior High School

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Elliott Kenney