Elliott Kenney
York
Summary
Dynamic and dedicated professional with a proven track record at Odyssea Water Sports, excelling in guest relations and safety management. Leveraging strong communication and quick problem-solving skills, I consistently enhanced guest satisfaction and maintained a zero-incident record. Committed to fostering teamwork and delivering exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Jet Ski Guide
Odyssea Water Sports
05.2025 - 08.2025
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Built personal relationships with guests to promote positive experiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Provided basic repairs to ensure smooth operation of jet skis
Busser
Country Club of York
05.2024 - 08.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Lift Attendant
Avalanchexpress Snow Tubing
11.2023 - 02.2024
- Identified potential hazards or concerns within the lift area, promptly addressing them before they escalated into larger issues.
- Assisted guests in loading and unloading from ski lifts, ensuring their comfort and safety throughout the process.
- Participated in ongoing training sessions to stay current on best practices related to lift operations and safety procedures.
- Educated guests about lift best practices and safety rules as needed, fostering a culture of responsibility among resort visitors.
- Adhered to safety protocols and guidelines, minimizing incidents and maintaining a safe environment for both guests and staff.
- Provided timely assistance to guests experiencing difficulties or requiring special accommodations while using the lift.
Golf Cart Attendant
Honey Run Golf & Country Club
05.2023 - 09.2023
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
Education
No Degree - Aerospace Engineering
Florida Institute of Technology
Melbourne, FLHigh School Diploma -
York Suburban Senior High School
York, PA05-2024
Skills
- Route navigation
- Social perceptiveness
- Expert communication
- Strong leadership
- Quick learning
- Time management
- Strong STEM Skills
- Works well in teams
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Jet Ski Guide
Odyssea Water Sports
05.2025 - 08.2025
Busser
Country Club of York
05.2024 - 08.2024
Lift Attendant
Avalanchexpress Snow Tubing
11.2023 - 02.2024
Golf Cart Attendant
Honey Run Golf & Country Club
05.2023 - 09.2023
No Degree - Aerospace Engineering
Florida Institute of Technology
High School Diploma -
York Suburban Senior High School