Eloise Palandro
Pittsburgh
Summary
I am a 20 year old sophomore at the University of Pittsburgh. I am double majoring in communications and film and media studies, as well as working towards a minor in business. I have long term experience working in the restaurant industry as well as overall customer service experience.
Overview
4
4
years of professional experience
Work History
Dining Room Assistant
Eleven
10.2025 - Current
- Assisted in setup and breakdown of dining areas for optimal guest service.
- Supported servers with timely delivery of food and beverages.
- Maintained cleanliness and organization of dining room throughout service hours.
- Adapted to changing priorities during peak meal times to enhance efficiency.
Server
Iron Hill Brewery
06.2022 - 08.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Educated customers about menu items, including food pairings and specials.
- Managed cash registers and processed payments efficiently during peak hours.
- As well as busser, host, expo and bartending experience during my time here.
Retail Sales Associate
Univeristy of Pittsburgh
09.2024 - 02.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to maximize sales opportunities and attract customer attention.
- Processed transactions efficiently using point-of-sale systems while ensuring accurate cash handling.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- University Book Store
Intern
WHYY Public TV and Radio
10.2021 - 05.2022
Education
Bachelor of Arts - Communications & Film And Media Studies
University of Pittsburgh
Pittsburgh, PA04-2028
High School Diploma -
Science Leadership Academy
Philadelphia, PA06-2024
Skills
- Strong teamwork
- Customer service focus
- Cleanliness and hygiene
- Food safety awareness
- Communicative
- Attention to detail
- Proficient in using Premiere Pro
- Proficient in using Adobe Photoshop
- Proficient in using Canva
- Competent in Spanish
Timeline
Dining Room Assistant
Eleven
10.2025 - Current
Retail Sales Associate
Univeristy of Pittsburgh
09.2024 - 02.2025
Server
Iron Hill Brewery
06.2022 - 08.2025
Intern
WHYY Public TV and Radio
10.2021 - 05.2022
Bachelor of Arts - Communications & Film And Media Studies
University of Pittsburgh
High School Diploma -
Science Leadership Academy