Elsa Beard
Whitehall
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Walgreens
03.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Home Based Reservations
American Airlines
12.2022 - 12.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Shift Manager
Taco Bell
06.2019 - 03.2021
- Delegating responsibilities and supervising business operations
- Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
- Establishing and achieving business and profit objectives.
- Ensuring staff members follow company policies and procedures.
Education
Phlebotomist - Phlebotomy
American Senior High School
Hialeah Fl08.2021
No Degree - Bls Provider
American Heart Association
Hialeah05.2021
High School Diploma -
American Senior High School Adult Education
Hialeah, FL06.2020
No Degree - Culinary Arts
American Senior High School
Hialeah Fl 12.2019
Skills
- Problem Solving
- Leadership
- Time management
- Organization
- Goal Setting
- Adaptability
- Communication
- Creativity
- Active Listening
Timeline
Home Based Reservations
American Airlines
12.2022 - 12.2023
Pharmacy Technician
Walgreens
03.2021 - Current
Shift Manager
Taco Bell
06.2019 - 03.2021
Phlebotomist - Phlebotomy
American Senior High School
No Degree - Bls Provider
American Heart Association
High School Diploma -
American Senior High School Adult Education
No Degree - Culinary Arts
American Senior High School
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