Elvis A. Polanco
Philadelphia,PA
Summary
Hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
3
3
years of professional experience
Work History
Bartender
Movie Tavern
05.2023 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
Sports and Social
10.2021 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Seasonal Bartender
Chuckies and Pete’s
05.2021 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
High School Diploma -
Executive Education Academy Charter School
Allentown, PA06.2020
BBA - Finance
Temple University
Philadelphia, PA05.2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Customer service expertise
- Menu memorization
- Professional appearance
- Food service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Movie Tavern
05.2023 - 03.2024
Bartender
Sports and Social
10.2021 - 01.2023
Seasonal Bartender
Chuckies and Pete’s
05.2021 - 11.2022
High School Diploma -
Executive Education Academy Charter School
BBA - Finance
Temple University
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