Elvis Castanos
Wilkes Barre
Summary
To obtain an academic position to increase my knowledge with your respected institution.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales Advisor
Best Buy
08.2022 - 08.2024
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
Tutoring
Self-employed
09.2020 - 05.2024
- Arranged tutoring environment to support optimal learning.
- Provided after-school tutoring for struggling students, contributing to improved academic performance across subjects.
- Offered one-on-one tutoring to improve student classroom performance, boosting overall performance.
Cashier
KFC Taco Bell
08.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Physics
Rochester Institute of Technology
Rochester, NY05-2028
High School -
Wyoming Valley West High School
Plymouth, Pennsylvania06.2024
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- FLUENT IN Spanish
- Promotional sales
- Relationship building
Awards
- Dean's List 12/24
- National Honor Society 05/24
- Senior Award Recipient 05/24
- Top 10 in King's Math Competition, 03/24
- Senior of the Month 02/24
- Citizenship Award, 04/23
- Top 10 in Wilkes Math Competition, 03/23
- Blue Belt (BJJ), 02/23
- Green Belt (BJJ), 12/22
- Yellow Belt (BJJ), 11/22
Activities
- Assistant Coach for WVW Volleyball Team, 05/24-Present
- WVW Physics Club, President, 09/23-05/24
- WVW Racket Sports Club, Founder, 06/23-05/24
- WVW Volleyball Team, Captain, 02/23-05/24
- Brazilian Jiu Jitsu, 10/22-08/23
- Journalism, 09/22-05/24
- Best Buy Sales Advisor, 08/22-08/24
- Vocal Technique, 09/20-Present
- Tutoring, 10/18-Present
- Recreational Basketball, 09/15-08/22
- Boxing, 09/15-08/23
Languages
Spanish
French
Timeline
Sales Advisor
Best Buy
08.2022 - 08.2024
Cashier
KFC Taco Bell
08.2021 - 06.2022
Tutoring
Self-employed
09.2020 - 05.2024
Bachelor of Science - Physics
Rochester Institute of Technology
High School -
Wyoming Valley West High School
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