Emani Monroe

Provided administrative and clerical support manage client records coordinate schedules and assisted with daily operations to ensure efficiency and accuracy within a fast paced health care setting. While simultaneously supporting management by handling confidential information with discretion and delivering excellent customer service to clients and caregivers.

Maintained the safe and orderly environment by monitoring activity resolving conflict and ensuring compliance with security procedures while demonstrating professional and strong communication skills. Along with collaborating with management and the public to promote safety accountability and a respectful atmosphere at all times.

Maintained the safe and orderly environment by monitoring activity resolving conflict and ensuring compliance with security procedures while demonstrating professional and strong communication skills. Along with collaborating with management and the public to promote safety accountability and a respectful atmosphere at all times.

Crafted and served a diverse range of cocktails and beverages to enhance customer experience.

Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.

Managed inventory levels, ordering supplies to prevent shortages and maintain service efficiency.

Trained new staff on bartending techniques and customer service standards to ensure quality service

Developed and maintained relationships with key clients to drive sales growth.

Utilized CRM software to track sales activities, and ensure timely follow-ups with prospects.

Conducted product presentations and demonstrations to potential customers, showcasing features and benefits.

Managed customer inquiries and provided tailored solutions to meet individual needs effectively.

Collaborated with marketing team to align promotional strategies with sales objectives, enhancing campaign success.

Delivered exceptional customer service, addressing inquiries and resolving issues promptly.

Assisted in inventory management, ensuring accurate stock levels and organized displays.

Trained new employees on company policies, sales techniques, and customer interaction standards.

Developed strong relationships with repeat clients, leading to increased loyalty and return visits.