Ember Wanner
Pittsburgh
Summary
Proven skills in promoting products and boosting revenue by connecting with customers, and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting customers in store with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Pet Works
Morgantown
08.2025 - Current
- Assisted customers in selecting healthy pet products for their needs.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Brought in multiple new products, and educated my peers.
- Gave firsthand experience to customers about the product.
- Maintained bathing stations and assisted in grooming.
- I took training modules to stay up to date on new product knowledge.
Sales Associate
Dry Goods USA
Pittsburgh
05.2024 - 08.2025
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Developed promotional strategies to increase sales volume.
- Monitored daily performance metrics related to sales goals and objectives set by management.
- Exceeded customer satisfaction by finding creative solutions to problems.
Sales Associate
Athleta- Gap
Pittsburgh
11.2023 - 05.2024
- Maintained product displays to ensure an appealing shopping environment.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Adhered to company initiatives and achieved established goals.
- Empowered women with the power of she motto
- Upheld company standards of B corp and staying environmentally friendly
Sales Associate
Healthy Pet Products
Pittsburgh
08.2021 - 11.2023
- Maintained product displays to ensure an appealing shopping environment.
- Processed sales transactions accurately and efficiently at checkout.
- Educated customers on pet nutrition and product benefits effectively.
- Collaborated with team members to restock shelves and manage inventory.
- Handled customer inquiries and resolved issues professionally and promptly.
- Participated in training sessions to improve product knowledge and sales techniques.
- Promoted special offers and loyalty programs to enhance customer engagement.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
North Hills High School
Pittsburgh, PA08-2025
Skills
- Customer service
- Team collaboration
- Sales strategies
- Effective communication
- Conflict resolution
- Inventory management
- Product knowledge
- Money handling
- Problem-solving skills
- Promotional support
- Flexible schedule
- Payment processing
- Retail merchandising expertise
- Multi-tasking strength
- Goal oriented
- Reliable and punctual
- Listening skills
Certification
Raw dog nutrition certified
Affiliations
Volunteer at animal shelters
Timeline
Sales Associate
Pet Works
08.2025 - Current
Sales Associate
Dry Goods USA
05.2024 - 08.2025
Sales Associate
Athleta- Gap
11.2023 - 05.2024
Sales Associate
Healthy Pet Products
08.2021 - 11.2023
High School Diploma -
North Hills High School