Emerson Gummel
Wayne
Summary
Committed individual with strong communication and customer service abilities. Acknowledged for successfully managing work and assisting team members while keeping friendly settings and guaranteeing safety.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Burton's Grill And Bar
Wayne
06.2025 - Current
- Greeted guests with a smile and a warm tone of voice to ensure our guests are welcome.
- Managed reservations, seating arrangements, and keeping an eye out on guests that need our attention.
- Assisted servers by communicating effectively as well as helping to clean their assigned tables.
- Constant sweeps to keep the environment clean, and safe.
- Communicated and collaborated with other team members or hosts to ensure fluency.
Childwatch
Upper Main Line YMCA
Paoli
09.2022 - 08.2024
- Focused on parents' questions and requests for their children.
- Got through tough times with coworkers and working as a team.
- Maintaining a safe space where the children that get dropped off feel safe and comfortable.
- Staying attentive and alert, as well as keeping the environment sanitary.
Camp Counselor
Upper Main Line YMCA
Paoli
06.2023 - 08.2023
- Supervised the campers throughout the day taking them to daily activities on an hourly basis.
- Ensured that everyone felt included, seen, and safe.
- Worked with my co-counselor making sure we are on the same page, and working as a team.
- Ensured behavior was acceptable, and monitoring and difference between campers.
- Stayed attentive and alert of campers, multiple times throughout the day, following protocol for all activities.
Membership Service
Upper Main Line YMCA
Paoli
09.2022 - 05.2023
- Collaborated with co-workers to enhance customer service, prioritizing support for customers in need.
- Attended to customer inquiries and contributed ideas to address goals and issues as they arose.
- Maintained composure and patience, actively supporting team members and fostering a collaborative environment.
Education
High School Diploma -
Radnor High School
Radnor, PA06-2024
Some College (No Degree) - Communication Studies
Temple University
Philadelphia, PA06-2026
Skills
- Reservation planning
- Customer service
- Take-out service
- Handling complaints
- Server support
- POS system operations
- Event coordination
- Safety protocols
- Attention to detail
- Time management
- Coordinating tasks
- Effective communication
- Verbal and written communication
- Team collaboration
- Multitasking and organization
- Conflict resolution
- Problem solving
- Patience and understanding
- Assertiveness
- Active listening
- Child supervision
- Active listening
Timeline
Restaurant Hostess
Burton's Grill And Bar
06.2025 - Current
Camp Counselor
Upper Main Line YMCA
06.2023 - 08.2023
Childwatch
Upper Main Line YMCA
09.2022 - 08.2024
Membership Service
Upper Main Line YMCA
09.2022 - 05.2023
High School Diploma -
Radnor High School
Some College (No Degree) - Communication Studies
Temple University