Emilie Baer-Reyes
Aliquippa
Summary
Dynamic professional with a proven track record at Home Depot and Rigo General Hardware, excelling in customer relations and operations management. Leveraged car-related expertise and strategic planning to enhance customer satisfaction and drive business growth. Skilled in team oversight and employee development, fostering a culture of collaboration and efficiency. Highly motivated, hardworking Collision Repair Technology student looking for the opportunity to work with an innovative automotive company driven by technology and efficiency.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Associate
Home Depot
10.2024 - Current
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Answered questions about store policies and addressed customer concerns.
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Displayed merchandise by arranging in appealing ways to boost sales.
Owner/Worker
Rigo General Hardware
- Family owned business helped manage and work
- Managed day-to-day business operations.
- Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Education
Associates in Specialized Technology - Collision Repair
Rosedale Technical College
Pittsburgh, PA01-2025
Highschool Diploma And Automotive Certification - Automotive
Warren County Vo. Tech
Washington, NJ06-2023
Skills
- Car related skills in both the automotive world and collision world
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
Accomplishments
- Attended a 4 year vocational High School
- Attending a 16 month Collision Repair program, which is nearly completed
Certification
- Completed, passed, and obtained I-Car Welding certification
- Obtained a Refrigerant certification
- Completed 8 ASE tests, and abstained all certifications
- OSHA 10 Certified
Timeline
Associate
Home Depot
10.2024 - Current
Owner/Worker
Rigo General Hardware
Associates in Specialized Technology - Collision Repair
Rosedale Technical College
Highschool Diploma And Automotive Certification - Automotive
Warren County Vo. Tech
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