Emily Saracino
Wilkes-Barre
Summary
Detail-oriented Pharmacy Technician with expertise in medication preparation and inventory management. Proven ability to enhance customer satisfaction through effective problem-solving and team leadership.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Wyoming
02.2025 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Provided exceptional customer service by answering inquiries and resolving issues.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Ordered, labeled and counted stock of medications and entered inventory data into the computer.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Shift Supervisor
CVS Pharmacy
Wyoming
10.2023 - 02.2025
- Supervised daily operations and ensured smooth workflow among team members.
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Trained new employees on company policies, operational procedures, and customer service standards.
Front Desk Agent
The Woodlands Inn
Wilkes-Barre
09.2022 - 07.2023
- Greeted guests warmly and managed check-in and check-out procedures.
- Handled guest inquiries and resolved complaints efficiently and professionally.
- Managed phone calls, directing inquiries to appropriate departments promptly.
- Computed bills, collected payments and made change for guests.
Education
High School Diploma -
Agora Cyber Charter
King Of Prussia, PA06-2021
Skills
- Medication preparation
- Pharmacy software
- Patient data entry
- Inventory management
- Customer support
- Time management
- Problem solving
Certification
- Pharmacy Technician Registration - Pennsylvania State Board - Issued 2026
Timeline
Pharmacy Technician
CVS Pharmacy
02.2025 - Current
Shift Supervisor
CVS Pharmacy
10.2023 - 02.2025
Front Desk Agent
The Woodlands Inn
09.2022 - 07.2023
High School Diploma -
Agora Cyber Charter